To be fair it's been a while since I've been as I moved to east London a year ago but they were my regular salon and never once had a bad thing to say about them- had a number of different stylists as well.
I know how u feel re bad haircut. When I was living in Glasgow, I thought I would try to save money and went to a cheap,almost half the price of places I had previously been to, local salon. Oh dear. Thankfully I have hair that grows quickly that's all I'll say about that!!!