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ha ha! LANDS END customer service is awesome! just refunded me £45
WOW now thats excellent customer service for you. I am trying to find DS2 a decent coat atm. Last years Gap feather and down one has been outgrown. Every single coat he has tried on a recent weeks has been fits on body sleeves way to long or sleeves are fine and massive in the body. I have never had such a struggle to find a coat for any of my DC before. I was eyeing up one on there last night might just order it now .
I agree their customer service is excellent. Last year i ordered two jackets for Dss in the sale. Theey messed up on the order and the jackets got sold out by the time they sorted it out. They gave me two similar jackets ( non sale) at the sale price.
I brought trousers from then - they sent them, they didn't fit they where to short in the leg. I measured them and they where 29 not 31 as stated. Why sell trousers that are stated as one length and then send another length..?
They told me it was due to the trousers being made more than one factory, but I would have thought all the factories would have tape measures..?
So they sent me another pair
But all seemed a bit far fetched and a lot of postage
I'd go for little girl M (to fit now) or L (with growing room). They are slightly generous in sizes. ds who is quite a tall 7.5 yo - the boy S fits like a glove and boy M - gives loads of growing room. I ordered a few of each of the sizes.