I recently bought a purple Osprey bag which lasted eight weeks before loosing its colour and looking really scruffy. They offered a refund but I got stung for postage.
Replaced it with a Blondie Mania bag which lasted 10 days before lining went. Care instructions said not to put more than 4kg in the bag, so I weighed my stuff before using it (came to 4kg - no more). They said they would send it to their testing lab (or some such) and refund postage if found to be at fault. They refunded cost of bag, but not postage (over £10) and have not responded to e-mail regarding this(this was 2 months ago).
Decided to risk another Osprey bag as I saw a reduced black one and thought colour would not run. One and a half weeks of use and the lining has gone today.
I carry normal everyday things - purse, make up, alcohol gel in teeny bottle, umbrella, a soap (family member has allergies), tiny bit of handcream or vaseline in the bottom of a small tub (about a table spoonful), keys, hankies.
These have all been really quite big bags - bags that should easily have managed the above. I have been carrying all this around in my two Cath Kidston bags for over a year without a stitch breaking.
Osprey are being arsey because I can not return the bags within 14 days because I bought a couple as gifts at the same time and am not happy to keep them.
Just wanted to warn people about this shoddy stuff and ask if anyone can recommend a bag that will last more than 8 weeks!