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Student Finance are the biggest bunch of numptys ever!

(3 Posts)
StrandedBear Fri 23-Sep-11 15:52:57

Message withdrawn at poster's request.

keynesian Fri 23-Sep-11 16:20:26

Rant away!

I logged on yesterday to change the course details for my second year (course title has changed very minorly - nothing else has altered) and it's saying nothing can be done until I send in proof of id....!

Like I didn't do that over 18 months ago and presumably my passport/birth certificate were scanned onto their system....

Phoned the helpline - terrible music whilst waiting! - and the adviser said wait a week and see if it alters.... But I need my money!

StrandedBear Fri 23-Sep-11 21:41:03

Message withdrawn at poster's request.

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