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Have any of you ever used Talk tools company?

(7 Posts)
staryeyed Thu 23-Jul-09 15:53:45

I have bought Ds some speech therapy stuff from the Ireland and uk distributer at the end of June. I still havent received anything. I have called several times and just got through to answer machine and left a message and emailed but noone has got back to me. Has anyone else used them before? Styartibg to worry.

vjg13 Thu 23-Jul-09 16:05:07

Yes, I bought a book and it was taking weeks despite them taking payment staight away. I sent an email asking when delivery was likely, was given wrong info and eventually they sent me the book free! Was it RE enterprises?

cyberseraphim Thu 23-Jul-09 16:19:40

How did you pay for it ?

staryeyed Thu 23-Jul-09 16:36:51

yes re enterprises. I payed by paypal so Im sure I can get the money back but I really want the stuff I bought- I dont know where else to get it.

vjg13 Thu 23-Jul-09 17:00:38

'talk tools' is from USA so they could be waiting for new stock. I think you will get it in the end.

staryeyed Thu 23-Jul-09 17:20:20

pretty dire customer services though isnt it!

staryeyed Tue 28-Jul-09 14:17:34

Finally got through to someone today. Apparently they have lost distribution rights in UK. Really annoyed that none has bothered to call me back so far. She was unsure whether I would receive my order and said that they were trying to get all the orders out but it doesnt sound hopeful to me.

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