Sounds depressingly normal for SS, although why they call themselves Social Services when it really should simply be Social Service, I don't know. Actually, the answer is because they have no money to provide services. We're still waiting to hear from the residential respite unit...the months pass by, emails and calls get made and no services happen.
I guess all you can do is call, email, chase and pester otherwise they'll be all too happy to pay you for fewer hours. You should view this inconvenience as some kind of 'test': if you don't notice the reduction in hours or cannot be bothered to chase it up, then SS save money; if you do notice and wish to chase it up then SS save money until they get around to updating their systems (this could take a few months for the right drop-down list to be found). Good luck.
We got reassessed in summer. Dd scored higher, as her needs had increased. Respite got cut anyway, due to lack of funds. I sat and cried, shouted at SW, and wondered what the fuck was the point with any of it.
Sorry, I know this isn't helping, just wanted to agree with you, and say I think the whole thing is totally crap.
And I am so busy with all the appts, hospitalisation, illnesses, seizures etc etc I don't have the time to chase it all up, which - of course - suits them just fine.
I've been to the smoke (that autism conference mentioned in the Times article).
We're well- DS1 has had an amazing turn around behaviour wise (thanks to help from the person doing the literacy stuff with us- she told us what to do and it's worked). So when last week's bruises heal there should be no more.