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Here are some suggested organisations that offer expert advice on special needs.

SN children

Dla Argh

9 replies

UserOO7 · 14/02/2017 16:55

5th Jan, confirmed receipt

1st Feb, requested birth certificate

Today- rung for update, no trace of a claim on their system!

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UserOO7 · 14/02/2017 16:57

Oh, and last time I rung the guy could see the whole form..

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FrayedHem · 15/02/2017 00:13

Oh dear, I had a similar experience when I applied for DS1 a few years ago. How was it left, are they going to look into it and call you back? In the end I got to speak to a very helpful person (having endured many not so much) and long story short it was in the bank before I'd been notified he'd been awarded it.

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UserOO7 · 15/02/2017 07:39

Disinterested lady said she'd arrange call back, I hope she noted my number properly. She started the call too quiet and by the end was an incomprehensible whisper- I swear she moved the mouthpiece further and further away because the line was fine!!

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FrayedHem · 16/02/2017 18:56

Have they called you back? I had a few of those calls until I spoke to someone who was more helpful. Luck of the draw I think!

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UserOO7 · 16/02/2017 19:50

Yes thank you, a brief call from a woman whose tone seemed to imply there'd never been an issue. "Your claim is here, yes".

I never applied for child benefit, so it was sent to their specialist trace team to allocate a reference number- it's yet to see a case worker :-(

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FrayedHem · 16/02/2017 20:58

Hopefully it will move along the process a bit quicker now. Hope you hear back soon and it doesn't vanish again!

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AndNowItsSeven · 17/02/2017 22:51

Your child would have had a National Insurance number if you didn't claim
Child benefit. Did no one tell you that?