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Urgent advice needed ....

(5 Posts)
frazzledbutcalm Tue 31-Jan-17 17:06:21

Ds age 11. Dx hypermobility, anxiety, SPD. Didn't fit all criteria for asd ... still ongoing.

So, ds has issues in school, anxiety worker (who is also his care coordinator) trying to work with him to help. Phone call from her to say nothing more she can do as ds won't open up and just says he's fine, she's going to discharge him from the service. However, he masks in school and it come out when he's home. She reluctantly agreed for a different worker to see him, I was told this was his last chance, he'd have one session with the new worker, if he didn't engage with her then he'll be discharged from the service (CYPS). I can understand where she's coming from, however, I said ds has to build up a relationship/rapport with a worker to be able to open up. He also needs someone who knows how to get to the bottom of his issues ... he doesn't know why school makes him feel so stressed.

Anyway, today the new worker came. I'd asked to be informed of the day and time but I wasn't told. Ds wears coloured lens glasses to help with SPD and visual processing difficulties. I have 2 issues with the meeting -

1. The worker asked him to take his glasses off as she finds them intimidating!

2. She used words that made ds feel uncomfortable ... he wouldn't say them out loud but wrote them down for me. The two he remembered were crap and slag. Crap as in I'm crap at this lesson, slag as in you can slag your teacher off in here and I won't tell her/him.

I'm fuming. Not sure what to do ... who to complain to ... do I ask for ds's care coordinator as this is the only person I've had contact with or the lady herself?

frazzledbutcalm Tue 31-Jan-17 22:35:45

Any advice?

Userone1 Wed 01-Feb-17 07:10:04

Complaint procedure should be on their website?

I'm not sure what an anxiety worker is? Psychologist? What qualifications? Training? CYPS?

They sound unprofessional and as if they are not qualified to deal with anxiety.

PolterGoose Wed 01-Feb-17 08:33:23

Message withdrawn at poster's request.

Melawati Wed 01-Feb-17 08:34:47

2. Sounds like a misguided attempt to be 'down with the kids'
1. Sounds bizarre

Both of them sound totally inappropriate to your DS's situation. I can see it's difficult for the workers if he won't engage at all, but perhaps they need to rethink their approach, rather than trying the same old tactics and hoping he'll suddenly open up.
Is there anyone above the care coordinator you could speak to?

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