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Legoland Ride Access pass

(5 Posts)
SewingAndCakes Fri 21-Aug-15 12:30:48


We're going to Legoland next week, for the first time. I'm wondering whether anyone has used the ride access pass there? Ds1 has ASD and avoiding queues would make things much less stressful for him.

I've read that the dla award letter isn't sufficient evidence of his needs, so I was planning on taking his diagnosis letter from the paediatrician. Is there anything else I need to do?

Thanks smile

uggerthebugger Fri 21-Aug-15 17:58:00

It's been a few years since we've been, but this is how it works I think...

The paediatrician's letter should be enough to get the pass, but bring the DLA award letter too. They are basically looking for something from a medical or educational professional to confirm whether he will have difficulty queuing, and a confirmed ASD diagnosis will do it.

You may be asked questions by the person issuing the pass - they will probably be reading these off a script, so don't be surprised if they seem a bit clueless. Any problems getting the pass, then politely (but firmly) ask to speak to a manager.

That should be enough to sort you out for the entire season -also, when we went, one carer used to get in free, and I'd be surprised if they've changed that.

The ride access pass isn't as comprehensive as it used it be though. Merlin's customer feedback told them that NT folk think that these disabled passes are "unfair" (yes, you read that right, the poor lambs), so Legoland have restricted things a bit.

With a ride access pass, you now get about 10 opportunities during the day to skip the queue and get on the ride via the exit. It applies to your DS, and up to 3 other people in your group. DS will be given a red stamp on his hand - it washes off easily, but you can get another stamp without any bother.

One important thing to bear in mind is that you normally have to wait a while (about an hour, usually), before you can use this pass on the same ride. So if there's one ride that your DS really, really likes, then he won't be able to go on it again and again without queuing up.

Hope this helps!

SewingAndCakes Fri 21-Aug-15 18:35:46

Thanks that's really helpful. The tickets have already been bought by MIL so I don't think we can take advantage of the free entry for a helper, but it's good to know for the future. I'll get my paperwork out ready, his additional ADHD diagnosis should help to convince them too. Thanks again.

orangepudding Fri 21-Aug-15 20:54:26

I have an annual pass so have been a few times recently. An NHS letter with diagnosis stated on it will do. I wasn't asked any further questions. We are a family of five and they have allowed all of us to make use of the access pass.
On some rides you enter via the q+bot queue on others you go to the exit. The pass is valid for 10 rides but that's plenty, as already said you aren't supposed to ride the same ride within an hour but they rely on your honesty so you could if you wanted too.

AndNowItsSeven Sat 22-Aug-15 00:56:59

It does say on the website to take photo ID for your child, I did but they didn't look at at so I don't think it really matters.
They store the info for 12 moths so you don't need to bring it next time.
Like pp said if you go again don't buy a ticket for yourself you will get in free. If your tickets are not dated keep one for next time or even give it to someone in the que.

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