I've taken on work as a passenger escort taking primary aged children to school and home.
I am astounded by the lack of knowledge the transport department of local authority have given me. I expected to be given details of each child's needs and whether there were different specific instructions each day, ie, child going to a club after school and being picked up by grandparent, etc.
I have been told to contact transport department in certain scenarios - eg if a parent specifies drop off at a different address, etc, but I cant always get through to department when I need to.
So all you parents out there entrusting escorts like me with such valuable charges as your children, please throw me a few tips. Do you have your escorts mobile number and phone her direct? (I've been told not to give mine out but I'm finding the department useless)
Do you always have the same escort? I want the same route but I'm not sure I will. Do you always meet vehicle at roadside or is it acceptable for me to knock on your door? Does your child have it's own designated seat on vehicle? Would you like me to spend time interacting with your child on journey - talking about their day, their hobbies, their life or just take the lead from them? I want to earn parents trust and do a good job at this. I am not impressed at all by authority passenger transport department. I currently have 5 statemented children travelling just under an hour to school from first pick up - traffic a nightmare - any tips.
TIA
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Those of you with children using home to school authority transport - please chat
8 replies
happyinherts · 21/05/2011 17:35
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