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Why doesn't my Bump to 3 MN discount code work?

(11 Posts)
BettySwollux Fri 07-Aug-09 22:34:54

Code entitles you to 10% off, but when I get to checkout, it hasn't been taken off.
Does it do it automatically when the sale goes through?

BettySwollux Fri 07-Aug-09 22:35:45

Code is MUMW8 by the way smile.

HelenMumsnet (MNHQ) Sat 08-Aug-09 11:18:27

Hi BettySwollux. Sorry to hear you've having trouble.

I can't get through to Bump to 3 today for you (it being a Saturday and all) but I know that, for most of our discount members, the discount does get taken off just before you're linked through to the payment page.

How far did you get with your order?

BettySwollux Sat 08-Aug-09 20:14:27

Hi Helen.
I processed the order, thinking it may come off at the end.
It hasn't, so I've emailed them.

HelenMumsnet (MNHQ) Sat 08-Aug-09 21:04:51

Oh, dear - well that shouldn't have happened.

Let us know what they say, won't you?

BettySwollux Sat 08-Aug-09 21:55:22

Will do smile.

BettySwollux Tue 11-Aug-09 12:46:44

Hi Helen, got an email this morning saying the code has expired, as W8 stands for 'winter 2008'.
Never mind, it was only for £3 off my order, just thought you should know so you can update your discount page.

BettySwollux Mon 17-Aug-09 22:19:54

Hi MNHQ, sorry to be a PITA but wondered if you'd heard anything as I notice you are still displaying the code on the discount page?

OliviaMumsnet (MNHQ) Mon 17-Aug-09 23:03:53

Sorry Betty, blush
So sorry for the delay in getting back to you espeically when it's to say that actuallly I don't know anything about this but will get someone to get back to you in the morning.
MN towers

BettySwollux Mon 17-Aug-09 23:12:03

Lol, thanks Olivia.

AlexiaMumsnet (MNHQ) Tue 18-Aug-09 10:52:26

Morning BettySwollux

I look after our partners and will try to get your discount sorted for you and a new code up.

So sorry for the inconvenience


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