In all the surveys you list, the bit at the end where you ask for nickname and email address, only the email address field is labelled. Now you do state (generally) in the paragraph before that this is what needs to go in there but people don't actually read the forms properly you know. I bet you get loads of people who just submit email addresses?
whomoved..how do you fix it then? both labels show on mine and i think the missing label is only when there're some html code in the question text.
EldonAve - I collate the responses - I just work on market research for Mumsnet - the data is processed for us by a professional bureau who create data tables - no personal details at all are in these, just %s for each Q.
Other Qs: we ask for both username and email just so we know who you are and to try and avoid non members doing the survey. When the survey is closed i send a list of entrants to alexia who looks after comps/prize draws and she sorts out the winners. Once we have the winners details we (normally) send them to the sponsor of the survey who sends out out the prize. No one elses details are sent to anyone and i destroy the files.
Ah - use the demographic questions bit - it makes sure you capture the right bits of data but it's preformatted to work on all browsers.
Is interesting though because I know some Windoze users on here who have the same issue - so it can't be my weirdo maccy browser entirely. Also if it was a serving issue, surely the last field would be the one missing because it loads in a linear fashion (ie working it's way down the form), rather than a line absence? I'd email Surveymonkey if I were you and tell them - perhaps it's a buglet they know of and can tell you the workaround. But it's alwaysalways missed off mine (can mail you a screen shot if you like?)