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How long does it take for a private message to be passed on and does mumsnet always pass them on?

45 replies

northernrefugee39 · 17/10/2008 10:43

I used cat two days ago I think, and the person I sent the message to hasn't received it, (they have since emailed me)
Why would that be?
We have both paid our £5.00, I would hope that means a private message would be received.

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AnarchyAunt · 17/10/2008 10:45

Have they got CAT enabled on their MN account? You have to click something that allows CATs, otherwise they aren't recieved.

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AnarchyAunt · 17/10/2008 10:46

Its in the 'email preferences' section of your registration details.

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northernrefugee39 · 17/10/2008 11:22

Yes, mine certainly are and I'm fairly sure the other person' were- I'll mail them to find out.
I just wondered how long it is meant to take, or whether the messages are censored atall. There is a bit which says mumsnet reserve the right not to send the messages or something; but what would be the criteria for not sending something, unless it was obviouslty threatening or what ever- which i hasten to add - mine weren't!

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AnarchyAunt · 17/10/2008 11:35

I have always recieved CATs really fast.

I did have to set my profile to recieve them though as its not automatic.

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northernrefugee39 · 17/10/2008 11:59

hmmmmm.... so- I wonder if mumsnet towers have any theories as to why my private message wasn't received?

Was it anything to do with deleting a Steiner thread I wonder?

Because it seems then, that
If anyone asks advice about alternative education on the education thread, we are banned from answering.

We are banned from saying do your research and look at these websites.

We are also banned from sending PRIVATE MESSAGES to people?

I really can't believe this is so, but I would like an explanation please.

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AnarchyAunt · 17/10/2008 13:29

Are you sure it didnt get sent to recipient's junk mail folder? Mine used to go there before I marked them 'not junk', and if its set to delete junk automatically that could mean you never see them.

Can't really see MNHQ censoring private messages - not even Bounty do that

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pumpkinscantdancethetango · 17/10/2008 13:31

I sent my first ever one last night...wonder if person has cat enabled.

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FimboGotAxed · 17/10/2008 13:31

Why don't you report your own post (press the red exclamation mark) that way MNHQ might see this and respond.

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JustineMumsnet · 17/10/2008 14:37

Hello northernrefugee39,
No idea why this mail didn't go through - we have certainly sent them on. Best for you both to check your registration details, deleted folder etc.

Absolutely nothing to do with Steiner. In fact I passed on a load on the other night from the woman who's doing the report/investigation into Steiner.

(So put that put that conspiracy theory down right now!)

We would only not send on if a CAT broke our usual rules ie personal attack, obscene, spamming etc.

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onager · 17/10/2008 14:48

Do they have to be checked before 'passing on' would that cause a delay?

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northernrefugee39 · 17/10/2008 17:46

Oh Hi Justine-

I sent a couple, but haven't heard back if they went into the wrong folders etc...

Thanks for clearing that up...not that I could really believe that they would be censored ...

Well, what with all the shenanigans on the Steiner thread which no one is allowed to contribute to, even if someone asks about Steiner education on an education thread, another Mum is not allowed to answer.....but old men are allowed to get whole threads deleted....strange that eh?

And there was I thinking this was a place for advice, support and free speech...

Many people certainly wouldn't want families to go through what we, and lots of others have.

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JustineMumsnet · 17/10/2008 21:51

Well, as we've explained till we're somewhat blue in the face NorthernRefugee we can't risk leaving stuff up in the face of legal threats (and the age of the person(s) making the threat is not strictly relevant). Truth is a defence in a libel action but:
a) we don't know who's telling the truth
b) it can cost an awful lot in time and money to get to the point of proving it either way
(As you know we have some experience of this).

Judging from this post and much of your other correspondence you clearly think that Mumsnet is not a place for "advice, support and free speech". I'm sorry about that and obviously we disagree but it does kind of beg the question of why you're still here pursuing this particular battle? That's not to say that you, personally, are not welcome but as we've said before we aren't going to get sucked into the Steiner vortex and risk the whole of Mumsnet in the process.

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ilovemydog · 17/10/2008 21:58

But wouldn't it be a private message?

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MerlinsBeard · 17/10/2008 21:58

as a mini hijack - do CAT messages get read by MNHQ then before they are passed on?

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JustineMumsnet · 17/10/2008 22:38

ilovemydog we passed the CATs on - latest post was in response to NR's comments about our actions on the Steiner threads

MumofMonsters - well yes, that's the point I think. Although tbh we only skim them for hairy truckerness - very often we'll only read the first few words and send on...

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northernrefugee39 · 18/10/2008 07:21

Ah well- yes, the age is irrelevant, I was being a bit facetious. I'm sorry you're blue in the face....correcting cream ?

"a) we don't know who's telling the truth"
WTF
I take great great exception to this Justine.
I would also have thought it would be a simple question to answer, with all your experience, and of course, the apparent ammount of threats you are receiving, to ask which parts of the posts constitute a legal threat. This is what mystifies some of us...as a place of support and advice, it would seem the first question to ask.
I and other peope have asked this many times, but now realise you seem to doubt the truth.
It isn't only me who posts about this you know. Or... perhaps you don't believe that either?

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northernrefugee39 · 18/10/2008 07:25

Why is answering another mother's question, in a very restrained manner I might add, called a battle?
It is the people threatening who are making this a battle. I hardly posted anything, and haven't since your last email saying you'd ban me if I did.

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ilove · 18/10/2008 08:15

Well you learn something new every day...I've activated my CAT thingy now tho i'm sure no one will send me one!

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ADragonIs4LifeNotJustHalloween · 18/10/2008 08:24

Northernrefugee, are you happy to foot any legal bill MNHQ might incur?

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bluesky · 18/10/2008 12:50

so if you can't manage a steiner battle you want with justine instead??

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lulumama · 18/10/2008 12:53

northern, MN was almost finished by a recent legal battle, you are not being 'censored' due to the whims of MN, but due to the real thread of legal action

so sadly, your finer feelings have to take second place to MNHQ protecting their business which ultimately keeps a roof over theirs and their families heads, food on the table and clothes on their backs

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lulumama · 18/10/2008 12:53

*threat, not thread !

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DraculaNeedsArteries · 18/10/2008 13:14

Not wishing to pick a fight....but why use CAT if you and the recipient are comfortable enough to share email details? If you have each others email addresses (which you suggest is the case in teh first couple of posts)

I thought that the primary use of the CAT system was to exchange personal details, such as email addys off board...not to have full "conversations".

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northernrefugee39 · 18/10/2008 18:13

I think the threat is just to stop negative things about Steiner getting posted; I know what I've written about our experiences are completely true, as are the things others have written.
I know the race things Steiner has written are true because they're published as his work.
And I know we were deceived.
I'm just not sure which things are supposed to be libellous?
It makes me very sad that we aren't allowed to share our stories here. Sad and disenchanted.

I agree with these posts on another thread
" By allhippiesareevil on Thu 16-Oct-08 21:44:21
This has everything to do with mn.
It's our children's education, I'm on the education discussion board
steiner is promoted as an alternative education"
" By allhippiesareevil on Thu 16-Oct-08 21:58:32
So everyone can talk about whatever they like, but not if they get threatened?

I've been a mumsnetter for 6 years and I've never been told to f**k off

This use to be a place of safety as well as somewhere to chat, have a laugh, swap advice, what the hell is happening here?"

There are other people who feel the same way as me.
And on other threads- quite a few of which have been deleted- there were loads of people with similar stories.

Dracula, I didn't want my email details up because I've been followed around by someone - putting what he thought was my name, talking about my maiden name, etc...

And no, I don't want a "battle" with Justine.
She's been very patient. Thankyou

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barking · 18/10/2008 22:35

Neck, chopping block and all that but here goes...

The person that northern is referring to is the same person that is threatening mumsnet and is stalking her around the web and put her real name on mumsnet.
I too stand by every word I say.

I understand Cod has had something similar happen recently, I know she is a long standing and very popular member of mn but what I don't understand is that northern has had a very different response.
In the 'Have I missed something' thead, Justine from Mumsnet writes:

Hello all,
Thought it worth clarifying what has happened here.

Over the last few days some rather pathetic acquaintances from Cod's real life have been posting nastily and in some cases menacingly about her on here and on her blog. We've been able to help Cod identify who they are, have banned them and will be writing to them tomorrow to let them know we'll be cooperating fully with any legal investigation that may or may not be instigated.

Cod is understandably shocked and upset, has asked for her posts to be withdrawn and has deleted her registration - no doubt she feels exposed, via her postings, to people who bear her ill will.

In truth this is not so much a case of MN invading real life as real life invading MN. As always we can only urge everyone to remember that this is a public forum, open to all. There are lots of good reasons why Mumsnet is free to access but it can, because of it's very nature, feel like a private place where you're solely amongst friends (well if not friends, then at least not enemies). But it's always worth bearing in mind that it is also open to those in real life who might not have your best interests at heart, especially when it comes to how much personal stuff you reveal.

We very much hope that Cod will be back soon - as many have noted it would be a shame if a few cowardly meanies chased such a storied Mumsnetter from the place. Let's hope not.

and here:

Sorry if you think we've been slow - for some reason there's been a lot of shenanigans going on in the last few weeks and we do like to be sure of our facts before banning folk. Sometimes that means a bit of a bottleneck - particularly if we need tech help to check out IP addresses and the like. We'll look at how can improve that - whether we can write a script to allow non-techy types to do this kinda thing and also think about whether we should look to use temporary bans more while we investigate serious things".

I too am exhausted by all this talk of legal threats, I suspect there is no weight to them and it is just one his many control techniques to frighten people here and derail the actual debate. I don't know how real those threats are and would like to hear exactly what the specifics are - I feel so strongly about this I am considering looking into legal advice.
I have asked before if there is any way we can continue these conversations if we took out some sort of insurance which would get mn off the hook?

The person that has made the supposed legal threats to mumnset started off on mn pretending to be a mother and was infact correctly identified by another poster as a 59 year old man from Sweden promoting his websites.
Northern and myself are 2 mothers from the UK that would like to talk with others about our experiences of steiner eduction along with other topics with other mums.

What will happen when the next new poster comes along asking for advice - will the thead get closed down or will only posters with positive stories to tell be allowed to contribute?

The irony is killing me that a steiner troll is bullying everyone here into submission and silence.

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