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Not Site Stuff - but need help with virus!!!

(6 Posts)
Gwenick Wed 02-Mar-05 12:04:26

eek - our computer has just runs it's virus scan and it says it's found

Virus - JS.MHTMLredir!exploit - status - infected

What do I do??? It's saying 1 file infected but hasn't cleaned it or anything??

HunkerMunker Wed 02-Mar-05 12:06:01

Can you google that and see if you can find a site that'll help you clean it?

katierocket Wed 02-Mar-05 12:06:04

has it quaranteened the virus?

Gwenick Wed 02-Mar-05 12:26:21

I've googled and got completely lost - I'm ok googling most stuff but techy stuff just confuses me.

No it hasn't quaratined it [worried emoticon]

HunkerMunker Wed 02-Mar-05 12:29:29

Try this site - there are forums where you can post for advice. Hope it gets sorted soon hun.

LeTech Wed 02-Mar-05 12:47:08

Have a look at this, it may not be doing anything bad (yet) and you can get rid of it!

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Description

HTML.MHTMLRedir!exploit is a generic detection of web pages or e-mail messages which attempt to exploit the "MHTML URL Processing" vulnerability in Internet Explorer. For more information specific to this vulnerability, please visit our Vulnerability Information Center.

This does not necessarily mean that a virus has been found. It merely means that HTML code was found which attempts to activate additional executable code without the user's express permission. This exploit can be used in a malicious web page or inside e-mail messages to execute code of the attacker's choice on the user's machine. Users of Internet Explorer and applications such as Outlook or Outlook Express that employs Internet Explorer to render HTML content are vulnerable to this exploit.

Microsoft have released a patch to address this issue. Please visit Microsoft for further information and to apply the relevant patches:

http://www.microsoft.com/technet/security/bulletin/ms04-013.mspx

Note: this detection may be triggered by merely visiting a web page that contains malicious code. It does not necessarily mean your machine has been compromised, nor that your machine is vulnerable to this particular exploit.

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Removal Instructions

If this exploit is being detected in the Temporary Internet Files directory, in order to remove unwanted files from your computer, you will have to remove all off-line content from your PC

The Temporary Internet Files (or cache) folder contains Web page content that is stored on your hard disk for quick viewing. This cache permits Internet Explorer or MSN Explorer to download only the content that has changed since you last viewed a Web page, instead of downloading all the content for a page every time it is displayed. To delete the files in the Temporary Internet Files folder, follow these steps:.

1. In Control Panel, open Internet Options.
2. Click the General tab, and then under Temporary Internet files, click Delete Files.
3. In the Delete Files dialog box, click to select the Delete all off-line content check box if you want to delete all Web page content that you have made available offline.
4. Click OK.

For more information about this article please refer to:
http://support.microsoft.com/default.aspx?scid=kb;en-us;260897



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