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Is there a problem with adding pics to your profile?

(5 Posts)
Graciefer Wed 13-Aug-08 17:38:56

Or is it just me?

I uploaded 4 photos successfully a few weeks ago, now when I have tried to add another one, the page goes white and it says done in the bottom left hand corner, but nothing else happens, it just hangs there.

I have tried using several different browser types and have made the pics smaller in size (40kb), so don't think this is the issue.

Is there a limit on the number of pictures you can have on your profile? An issue with this function? Or am I doing something wrong?

Any advice will be gratefully recieved.

HelenMumsnet (MNHQ) Wed 13-Aug-08 22:09:05

Hi there

I'm afraid I'm not techy enough to work out what's going wrong for you just now. But I will alert the proper techs to your problem and maybe they'll be able to help you tomorrow.

Nice pics, by the way smile

BigTech (MNHQ) Thu 14-Aug-08 09:12:27

There is no limit that i know but do not quote me on that, however, you can upload more than 4. Check that the file name is all one word, lowercase and short.

Try again and let us know....

Graciefer Thu 14-Aug-08 09:26:42

HelenMumsnet - thanks for your help and the comment on the pics smile

BigTech - thanks for the advice, the file names were already one worded, short and in lowercase. However after reading your suggestion I noticed the file extension was in upper case (.JPG instead of .jpg), so I changed this and it worked!

Thanks for very much for your help.

BigTech (MNHQ) Thu 14-Aug-08 09:41:54

Excellent, happy to help.

Cool pics BTW!

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