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would you like to make your minds up please?

(7 Posts)
gigglewitch Fri 01-Aug-08 20:57:10

At the top of the email from MNHQ, you say...

To unsubscribe, reply to this email with the word unsubscribe in the first line of your reply. If you wish to contact Mumsnet, send your mail to Don't reply to this email - we may not see your message.

slight contradiction?

gigglewitch Fri 01-Aug-08 21:28:45

only me then?

fryalot Fri 01-Aug-08 21:29:40

maybe they don't want you to unsubscribe...

gigglewitch Fri 01-Aug-08 21:33:18

obviously not. the doors are locked

oi Fri 01-Aug-08 21:34:00

well I would say...what they mean is, you want to unsubscribe, reply with the word unsubscribe. You want to have a natter or somefink else, then send it to the contact us address but don't send a nattering email as a reply to this one because we only really look at this address for unsubscribing.

AlistairSim Fri 01-Aug-08 21:35:19

Once yer in, yer in.

Bwhahaha etc.

YetMoreTech (MNHQ) Fri 01-Aug-08 21:45:29

No contradiction, though I suppose it could be worded differently.

oi has it almost right. The point is, nobody looks at an email sent by replying to the newsletter or talk round up - the unsubscribe ones are processed automagically. But that automagic doesn't extend to entering in to a polite conversation. If you want one of those, you need to email contactus.

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