Was logged out last night and couldn't get back on

(25 Posts)

MNHQ have commented on this thread.

Bloodybridget Wed 16-Jun-21 07:23:03

Very weird - I posted on a thread around 10.30 last night, closed the page but didn't log out. A couple of hours later opened the site again, it took ages to load, and I was logged out. Made multiple attempts to log in but only got a page with the message "Sorry, we're not accepting any new registrations at the moment, you're welcome to stay and browse" or words to that effect.
Eventually quite a while later I was able to get to the login page and get in.

I've had a quick look to see if anyone else mentioned this but can't see anything.

Hope it was just a technical hitch and not the result of a cyber attack or whatever.

OP’s posts: |
LilyMumsnet (MNHQ) Wed 16-Jun-21 20:44:16

Hi OP

Certainly sounds like a techy glitch - can you let us know what device and browser you were using? Has all been okay since?

Bloodybridget Wed 16-Jun-21 23:19:24

Hi Lily. I was using a Nexus tablet. I'm using it again now, and although I'm still logged in, my Premium membership isn't being recognised, as I'm getting ads.

OP’s posts: |
Bloodybridget Wed 16-Jun-21 23:20:04

Browser is Chrome

OP’s posts: |
hugoagogo Thu 17-Jun-21 06:36:47

I was logged out overnight too, no trouble logging in again this morning though.
Samsung tablet and chrome.

Gasp0deTheW0nderD0g Thu 17-Jun-21 06:38:32

I was logged out overnight too. Phone, Android.

Gatekeeper Thu 17-Jun-21 06:39:01

I was logged out as well. SAmsung phone and chrome

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SetPhasersTaeMalkie Thu 17-Jun-21 06:42:37

I was logged out too. Kindle fire, Silk browser. I didn't have a problem logging back in.

EversoDelighted Thu 17-Jun-21 06:43:01

Me too, Iphone safari

SpringBluebellWoods Thu 17-Jun-21 06:47:58

I was logged out too. iPhone Safari. No trouble logging in, but it’s unusual.

NewYearNewName2020 Thu 17-Jun-21 06:55:49

I was logged out this morning. My password didn’t work so had to update it. Safari on iPhone

Mum2jenny Thu 17-Jun-21 06:57:28

Me too. iPhone safari

CherieBabySpliffUp Thu 17-Jun-21 07:02:45

Me too.
Android and Chrome.

WinnerWinnerChickenDinner0 Thu 17-Jun-21 07:10:18

Me too, iPhone safari

HappyintheHills Thu 17-Jun-21 07:11:35

I was logged out - iPhone Safari

HappyintheHills Thu 17-Jun-21 07:13:12

And now that I’ve logged in notifications says 500 Internal Server Error

AdaThorne Thu 17-Jun-21 07:16:29

Logged out on iPhone Safari too and another internal server error on notifications.

ifigoup Thu 17-Jun-21 07:23:03

I was also logged out. Safari on iPhone. What’s going on?

Chemenger Thu 17-Jun-21 09:31:19

I was logged out too. I can’t remember the last time I had to log in, I’m surprised I remembered my password! Safari on iPad.

Dollywilde Thu 17-Jun-21 09:32:36

I was also logged out overnight on my iPhone, safari browser. Was able to relog in with my saved details, but this hasn’t happened for me before.

MichaelMumsnet (MNHQ) Thu 17-Jun-21 09:52:15

Hi all, and thanks for bearing with us whilst we investigated.

We use a special server (Redis for those of you in the know) to record that you're logged in and to keep you logged in between visits. This started misbehaving last night and wasn't keeping you logged in if you were on some sections of the site (search and homepage were affected, Talk wasn't).

We had to restart this server to fix the problem, but the consequence of restarting meant that it would forget everyone who was logged in. This is why you had to login again.

Everything should be ok now - but please let us know if not.

AdaColeman Thu 17-Jun-21 10:04:26

I'm logged out on my MacBook using Safari, and can't log back in, I'm not being recognised at all.

But am able to post this with my iPad using Safari, which doesn't seem to be affected.

I'm reluctant to set a new password on my MacBook, in case it causes login problems with my iPad!

Oysterbabe Thu 17-Jun-21 12:52:48

I was logged out and can now only get in if I use incognito. On the normal browser I get this. I get this from time to time anyway but incognito usually always works.

Samcro Thu 17-Jun-21 12:55:34

Threw me, thought i had been banned lol

LittleMissNaice Sun 20-Jun-21 17:55:58

Bumping to say this has happened to me today.

Logged out this afternoon, my normal password wouldn't let me sign in, I had to reset. All fine now, except I just got another email about password reset (three hours after the original).

Not sure if this is related to the above issue or if there's something fishy going on.

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