Why am I getting ads and not able to see the premium board?

[WyldStallions]

Even though my "premium" banner is still visible on my phone page?

Thanks :)

[soniamumsnet]

Hi @WyldStallions thanks for reporting this. Please can you try signing out and back in with the address linked to Premium? If you're still having problems, please can you send us a screenshot and also let us know which browser and device you are using and we can hopefully get to the bottom of this for you.

[WyldStallions]

Hi
Logging out then in again seems to have sorted it, thanks.

[soniamumsnet]

Hi @WyldStallions that's good news! Give us a shout if you need any more help with anything.