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Not getting email notifications of threads I'm watching. Again.

(25 Posts)

MNHQ have commented on this thread.

Motoko Thu 30-Nov-17 16:27:29

Is it only me?

A few of use had this problem at the beginning of this month, but after a while it was fixed, although where before I used to get a digest email, after the fix, the emails all came in separately, which was annoying as they filled up my inbox.

But since sometime this morning, I've stopped getting notifications, even though there have been replies on the threads I'm watching.

ozzie123 Thu 30-Nov-17 16:28:48

Mine all seem to go into my junk mail

Motoko Thu 30-Nov-17 16:50:07

No, they're not in my junk mail box.

LornaMumsnet (MNHQ) Thu 30-Nov-17 17:05:14

Hi Motoko,

Thanks for flagging this!

Can we check that you're settings are in line with what you want to receive from us? You can do this by going to your preferences, scrolling down to 'talk options' and checking that both of the boxes (Notify me when others post on threads I'm watching and Notify me when others mention me in a thread) are ticked.

If they are ticked already, let us know and we'll get tech to have a dig, see what's going on.


Motoko Thu 30-Nov-17 17:23:56

Yes, they're both still ticked.

Thanks for replying.

BessMarvin Sat 02-Dec-17 16:55:30

I've just come on to add that I also am not getting emails, again. Was one of the previous group who stopped getting emails a few weeks ago too.

BessMarvin Sat 02-Dec-17 16:57:33

I've checked, the last time I got one was 29 November.

KeziaOAP Sun 03-Dec-17 20:47:10

I've checked too, last one I got was 29th November.

SeaEagleFeather Sun 03-Dec-17 21:53:31

Not getting emails either. Started a few weeks ago, improved and now its back to no mails. Both relevant boxes checked.

Monkeypuzzle32 Mon 04-Dec-17 08:02:32

I'm not getting them either

rizlett Mon 04-Dec-17 15:24:54

#MeToo grin

Motoko Thu 07-Dec-17 00:43:25

MNHQ, any news? I'm still not getting them, and I see now that I'm not the only one.

Amber0685 Thu 07-Dec-17 00:45:50

Not getting them either

Dizzywizz Thu 07-Dec-17 06:06:50

Not getting them either and my preferences are ticked

SophieLMumsnet (MNHQ) Thu 07-Dec-17 10:25:57

Apologies, everyone - we're chasing this.

We know it's incredibly annoying, so thank you for your patience! flowers

SophieLMumsnet (MNHQ) Thu 07-Dec-17 11:16:26

Right, this should now be fixed <crosses fingers>

Let us know if not, and we'll take away tech's mince pies.

Dizzywizz Thu 07-Dec-17 12:38:39

Yay mine is ok now! Many thanks

rizlett Thu 07-Dec-17 12:42:41

All sorted - though it was kinda nice to have a quiet inbox!

Motoko Thu 07-Dec-17 12:49:03

Yes, mine's fixed now. Tech can keep their mince pies!

Thank you.

SophieLMumsnet (MNHQ) Thu 07-Dec-17 15:34:18

Oh good! Tech will be v pleased.

KeziaOAP Thu 07-Dec-17 18:11:31

It's back! Thank you MNHQ fsmile

BessMarvin Thu 07-Dec-17 18:54:01

Lots of emails now thanks!

Amber0685 Thu 07-Dec-17 19:08:51

Working, thank you MNHQ

SeaEagleFeather Fri 08-Dec-17 09:58:51

working, thanks

LornaMumsnet (MNHQ) Fri 08-Dec-17 11:16:40

Thanks for letting us know! fgrin

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