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Not getting email notifications of threads I'm watching. Again.

24 replies

Motoko · 30/11/2017 16:27

Is it only me?

A few of use had this problem at the beginning of this month, but after a while it was fixed, although where before I used to get a digest email, after the fix, the emails all came in separately, which was annoying as they filled up my inbox.

But since sometime this morning, I've stopped getting notifications, even though there have been replies on the threads I'm watching.

OP posts:

Report

ozzie123 · 30/11/2017 16:28

Mine all seem to go into my junk mail

Motoko · 30/11/2017 16:50

No, they're not in my junk mail box.

OP posts:

LornaMumsnet · 30/11/2017 17:05

Hi Motoko,

Thanks for flagging this!

Can we check that you're settings are in line with what you want to receive from us? You can do this by going to your preferences, scrolling down to 'talk options' and checking that both of the boxes (Notify me when others post on threads I'm watching and Notify me when others mention me in a thread) are ticked.

If they are ticked already, let us know and we'll get tech to have a dig, see what's going on.

Motoko · 30/11/2017 17:23

Yes, they're both still ticked.

Thanks for replying.

OP posts:

BessMarvin · 02/12/2017 16:55

I've just come on to add that I also am not getting emails, again. Was one of the previous group who stopped getting emails a few weeks ago too.

BessMarvin · 02/12/2017 16:57

I've checked, the last time I got one was 29 November.

KeziaOAP · 03/12/2017 20:47

I've checked too, last one I got was 29th November.

SeaEagleFeather · 03/12/2017 21:53

Not getting emails either. Started a few weeks ago, improved and now its back to no mails. Both relevant boxes checked.

Monkeypuzzle32 · 04/12/2017 08:02

I'm not getting them either

rizlett · 04/12/2017 15:24

#MeToo

Motoko · 07/12/2017 00:43

MNHQ, any news? I'm still not getting them, and I see now that I'm not the only one.

OP posts:

Amber0685 · 07/12/2017 00:45

Not getting them either

Dizzywizz · 07/12/2017 06:06

Not getting them either and my preferences are ticked

SophieLMumsnet · 07/12/2017 10:25

Apologies, everyone - we're chasing this.

We know it's incredibly annoying, so thank you for your patience!

SophieLMumsnet · 07/12/2017 11:16

Right, this should now be fixed

Let us know if not, and we'll take away tech's mince pies.

Dizzywizz · 07/12/2017 12:38

Yay mine is ok now! Many thanks

rizlett · 07/12/2017 12:42

All sorted - though it was kinda nice to have a quiet inbox!

Motoko · 07/12/2017 12:49

Yes, mine's fixed now. Tech can keep their mince pies!

Thank you.

OP posts:

SophieLMumsnet · 07/12/2017 15:34

Oh good! Tech will be v pleased.

KeziaOAP · 07/12/2017 18:11

It's back! Thank you MNHQ

BessMarvin · 07/12/2017 18:54

Lots of emails now thanks!

Amber0685 · 07/12/2017 19:08

Working, thank you MNHQ

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SeaEagleFeather · 08/12/2017 09:58

working, thanks

LornaMumsnet · 08/12/2017 11:16

Thanks for letting us know!

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