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PM notification

(6 Posts)

MNHQ have commented on this thread.

OnwardsNewLifeAhead Mon 23-Oct-17 14:26:58

Is everything working ok at MN Towers?

Only earlier today I got notification of a PM, and seemingly no such PM exists - I don't have a new PM on this account.

The notification got sent to an email address associated with a previous account (no, I'm not a PBP, but have previously detected/reregged), so of course I have no way of knowing if it is a valid notification or not.

Either the notification system is kaput, and it was random spam (please sort this out), or somewhere a poster is trying to PM a previous incarnation, and obviously won't get any replies (again, something needs tinkering with).

OnwardsNewLifeAhead Mon 23-Oct-17 14:44:25

Hmm, on closer investigation, this also happened to me at the beginning of last year.

I was assured then that Tech was looking into it/would fix it...

Umm, it's not fixed grin

Snap8TheCat Mon 23-Oct-17 15:02:15

Your old account is probably still active.

OnwardsNewLifeAhead Mon 23-Oct-17 15:10:46

My old account should very much not be active - first post should say deregged, not detected! - and all the associated emails (newsletter, round up, etc etc) all stopped when I deregged years ago. Deregging should delete all data associated with the account (and many posters over the years have been assured this is the case)

As I said, this happened in February last year (just the once), when I was assured it was a quirky loophole that Tech would fix, and then again today, and that's it.

CarolineMumsnet (MNHQ) Mon 23-Oct-17 16:02:27

Hi there, OnwardsNewLifeAhead. This does sound most odd, and we understand why it is causing you some concerns. We're going to ping you an email to help us get to the bottom of what might be causing this. If anyone else is experiencing this issue, do let us know here flowers.

OnwardsNewLifeAhead Mon 23-Oct-17 17:48:31

Thank you Caroline.

Perhaps more concerning, the poster I am supposed to have received a PM from doesn’t appear to have ever posted (unless advanced search is also up the creek hmm)

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