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Threads scrolling veeeery sloooowly

15 replies

Coffeeandcrochet · 12/10/2017 08:04

Anyone else having this problem? I can load threads ok, but scrolling down is slow and sometimes impossible. I keep having to close and reopen my browser. I wonder if one of the ads is causing the page to hang? It's also draining my phone battery like crazy - 45% to 19% in less than 10 minutes.

I'm on the mobile site, safari on iPhone 5S.

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AmyGMumsnet · 12/10/2017 12:43

Hi there Coffee, sorry you're having trouble with this. We'll ask the Tech team what's going on. Thanks!

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Coffeeandcrochet · 13/10/2017 07:52

Hi Amy, thanks for asking tech to look into it Flowers I'm still having the same problem, and I don't think it's my device because other sites are fine. Typing this post is really laggy as well, the words are appearing well after I type them!

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Coffeeandcrochet · 13/10/2017 08:08

And now my pages are being forcibly reloaded with the message "a problem occurred with this web page, so it was reloaded" Confused

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Catabogus · 13/10/2017 09:52

Yep, me too. Safari on iPad here.

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LornaMumsnet · 13/10/2017 10:27

Hi folks,

Thanks so much for the information.

Can we ask what adverts you're seeing on the page when this happens?

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Coffeeandcrochet · 13/10/2017 10:59

For me it's most often a Ford advert, but has also been an O2 one.

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Coffeeandcrochet · 16/10/2017 11:55

Hi @MNHQ - just wondering if there's any news for Tech on this? It's still happening for me, and definitely seems to be when there's a Ford banner ad...

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LornaMumsnet · 16/10/2017 14:25

Hello!

Just asking tech now.

Thanks so much for bearing with us.

Flowers

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LornaMumsnet · 16/10/2017 14:26

Just a quick one, how many posts per page are you viewing at the moment?

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Coffeeandcrochet · 16/10/2017 14:39

Thanks Lorna. I have it set to all posts, but it happens even on really short threads. Whenever there is a mumsnet-own ad in the banner it is fine, but as soon as it switches to the Ford ad I can't scroll any more.

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LornaMumsnet · 16/10/2017 16:29

Hello!

We've flagged this one to our adops team to take a look. In the meantime, would you mind setting your posts to 25 per page? This has been known to help in the past and it's always worth a shot!

You can edit posts per page in preferences.

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Coffeeandcrochet · 16/10/2017 19:10

Just to say, I've tried 25 posts per page and it's still happening, and when the page lags it's draining my battery even though my phone is on charge Confused

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LornaMumsnet · 17/10/2017 14:55

Hi Coffee,

Just to say we're still looking into this one, apologies for the inconvenience.

Flowers

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LornaMumsnet · 17/10/2017 15:47

Hi folks,

We've turned the advert off now - can you let us know if issues persist?

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Coffeeandcrochet · 17/10/2017 16:24

Thanks Lorna, I haven't been on here much today but I will let you know if the problem is still there! Flowers

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