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Why do I keep getting logged out?

(9 Posts)

MNHQ have commented on this thread.

AliPfefferman Sun 08-Oct-17 11:42:44

I used to just be permanently logged in, now suddenly every time I come back after a few hours or overnight I have to log in again. I always check the box to stay logged in but it doesn't matter. It's a huge faff. What am I doing wrong?

I'm on an iPhone 7 if that's relevant, using safari as I'd rather not install a separate app.

Thanks for any help.

AliPfefferman Tue 10-Oct-17 02:32:45

Thabks for the response!

SophieLMumsnet (MNHQ) Tue 10-Oct-17 11:37:48

Hi AliPfefferman,

So sorry for the late reply! How long has this been happening for you?

SnowBodyforrrrm Tue 10-Oct-17 19:12:17

I'm having the same issue! It's been a couple of days for me. So annoying!

AliPfefferman Tue 10-Oct-17 23:00:00

A few days here as well. It's bloody annoying.

AliPfefferman Thu 12-Oct-17 12:54:43

Helllooooo? I'm about ready to flounce to Reddit if this keeps up.

AmyGMumsnet (MNHQ) Thu 12-Oct-17 14:50:17

Hello AliPfefferman, so sorry to have missed this. Our Tech team have been trying to replicate this with no luck, but we'll keep trying. You're not on an incognito browser are you?

Snow - are you on an iPhone 7 too?

AliPfefferman Thu 12-Oct-17 19:36:01

Actually now that you mention it I just double checked and somehow my phone had switched to private browsing. I swear I didn't do that! It has happened randomly before so I should have thought of it. I'm really sorry for troubling you!

AliPfefferman Thu 12-Oct-17 19:36:41

And thank you for helping me fix it!

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