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I can't name change

(8 Posts)

MNHQ have commented on this thread.

firstdefence Thu 05-Oct-17 19:27:27

I change the name in My mumsnet, press "Save Changes" and nothing happens. Tried it on Chrome, Firefox and IE and it's the same.

FruBayerischOla Thu 05-Oct-17 19:42:17

Have you remembered to put your password in again before you've Saved your changes?

firstdefence Thu 05-Oct-17 20:11:24

Yep I have

LornaMumsnet (MNHQ) Fri 06-Oct-17 08:52:04

Hi OP,

That's really odd - can you try again and see if it is the same?

flowers

firstdefence Fri 06-Oct-17 11:44:34

Yes still the same (tried IE and Chrome). New name was pretty unique so I don't think it was that. Should I delete my account and start a new one?

LouMumsnet (MNHQ) Fri 06-Oct-17 21:15:19

Hi @firstdefence - no, you don't have to do that! Can you mail us at contactus@mumsnet.com and we can try to sort this out for you?

Thanks so much.

flowers

Etymology23 Sat 14-Oct-17 22:45:21

I also can't do this, nor change my email address- have tried chrome on a laptop and safari on a phone!

CarolineMumsnet (MNHQ) Sun 15-Oct-17 15:38:25

Hi there @Etymology23. Sorry for the delay in getting back to you. If you are still having trouble with this, do drop us a mail at contactus@mumsnet.com and we will take a look for you flowers.

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