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Chat not working?

(23 Posts)

MNHQ have commented on this thread.

coughingbean Sat 19-Aug-17 09:21:33

Hi, i am using the android app on a samsung galaxy and chat does not load.
Is it just me?

Headhitspillow Sat 19-Aug-17 09:55:15

Not working here either (iPhone).

TheOtherKateMumsnet (MNHQ) Sat 19-Aug-17 10:02:51

Hi guys,

Thanks so much for letting us know about this, it does look like something isn't right there. We'll look into this now and update you as soon as possible.

fourpawswhite Sat 19-Aug-17 12:12:28

Strangely I can get on it on my phone but on the iPad app it's not working still.

LordPercy Sat 19-Aug-17 12:28:04

I was trying to find a way on the FB page to let you know too. It stopped working for me on iPad and the phone app last night and after deleting and reinstalling on both it's still not working. Glad it's not just me.

Sundaysmumisfullofwine Sat 19-Aug-17 12:30:42

Can get on chat via web browser but not via iPhone app.

Davros Sat 19-Aug-17 13:55:39

Can't get it on iPhone

coughingbean Sat 19-Aug-17 17:06:33

Thanks kate.

TimMumsnet (MNHQ) Sat 19-Aug-17 21:28:53

Hey guys, thanks for raising this, we're having some strange issues with certain topics in both the mobile apps. We recently added Local Topics to the Talk apps, and it appears to have broken something...

We're working on a fix, we really appreciate your patience!

pastapasta Sat 19-Aug-17 21:29:24

Also can't access Chat on iPhone app.

trolleyknockers Sun 20-Aug-17 06:59:29

Mine has been like this for a few days, deleted and reinstalled in iPad and still isn't working.

Shouldknowbetter2015 Sun 20-Aug-17 08:03:32

I can't access chat either - 3 days for me now angry!

Tutti Sun 20-Aug-17 10:03:47

I can't access either😣

CharlieAC Sun 20-Aug-17 18:17:11

Was just going to come on and report this! I can't get on chat on the app either sad

AmIthatbloodycold Sun 20-Aug-17 20:50:23

Really just marking place as I can't get my CHAT fix on the iPhone app

pastapasta Sun 20-Aug-17 21:15:28

Still not working. Come on, HQ.

namechangedforthisreply Sun 20-Aug-17 22:20:03

Chat still not working for me on iPhone

caffeinestream Sun 20-Aug-17 22:34:15

Been off since Friday for me (app on the iPhone)

cupidsabsolutepsyche Sun 20-Aug-17 22:38:22

Not sure if this is related but just had a look in 'Only Joking' topic for a giggle and there seem to be lots of 'Chat' type threads, with random (and old) dates. Am I seeing things??

cupidsabsolutepsyche Sun 20-Aug-17 22:38:52

No Chat for me either, on iPhone

Treasures Mon 21-Aug-17 00:46:41

Ah... just reinstalled iPhone app as I thought it was just my phone. Only afterwards did I think to come and look here! Looking forward to it being fixed.

LornaMumsnet (MNHQ) Mon 21-Aug-17 09:27:22

Hi all,

We appreciate that this is a massive pain and it's causing issues for our lovely APP users. Our tech team isn't too sure why this has happened but they are working really hard to fix it - we can't offer a timescale but we're hoping it won't be too long.


TimMumsnet (MNHQ) Mon 21-Aug-17 10:16:08

Hi guys, we're pleased to report that the Chat and Product Test topics are back working again, we found the bug 🐛

Let us know if you still have any problems, and thank you for your patience!

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