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Wrong threads appearing

6 replies

AvoidingCallenetics · 22/06/2017 18:21

Hi,
Am trying to click on thread titles and a totally random thread appears instead, sometimes not even a thread which is on the same page.
Also am typing and words take ages to appear in the box.
Phone is a Samsung S6 and seems fine otherwise. Is it just me or is MN really unresponsive.
Hope it isn't just my phone, cos I can't replace it just now!

OP posts:
FlissMumsnet · 22/06/2017 18:36

Hi AvoidingCallenetics,

That does sound a bit odd, would you mind letting us know which browser you're using and whether you're on the app or the mobile site.
We can then send the details over to tech so they can see what's going on.

AvoidingCallenetics · 22/06/2017 18:44

I'm on mobile site and using firefox. The app seems okay but I don't like using it because I cannot change my name and app is stuck on an old name.

OP posts:
LouMumsnet · 22/06/2017 21:54

Hi @AvoidingCallenetics,
Can you tell us whether this is happening on any particular topics? If not, Tech suspect you may be clicking on threads before the page has completely loaded which may be causing the issue. It's easily done!
As for changing your name on the app - on the IOS app you can change your username by clicking on the 'three lines' on the top right corner of the screen and selecting 'my mumsnet'. Unfortunately, it's not possible to change your name on the android app as yet.

AvoidingCallenetics · 22/06/2017 22:08

Hi, thanks for looking at this for me. It doesn't seem to be on any particular topic. Have started using chrome which works perfectly, so it seems to be something to do with firefox.

Wrt the app, does that mean that once you have chosen a name, you are stuck with it forever?

OP posts:
LornaMumsnet · 23/06/2017 08:53

Hello!

It's not currently possible to change a username on Android but our lovely team is working really hard to fix that.

In the meantime, can you use the mobile site to change your username?

Flowers

AvoidingCallenetics · 23/06/2017 09:00

I did change it on the mobile site but the app was still showing the old name, so I was stuck with that one if I ever wanted to use the app. Tbh, I prefer the mobile site and would only have used the app if yhe mobile site was glitchy. But using chrome instead of firefox appears to have resolved the glitchiness(is that a word?), so am happy now. Thanks all Flowers

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