Mobile site has gone strange

[LegoCaltrops]

Like, the sizing is way off (screenshot attached). Impossible to use, especially for writing anything! Also hard to read the tiny text.
It was normal until about 7 this morning, then I got switched to desktop (may have been my fault) & when I switched back I had this. Anyone else?
Phone settings are normal, am on a Samsung Galaxy, Android, Chrome.

[LornaMumsnet]

Hi LegoCaltrops!

Thanks so much for flagging and providing a screenshot.

Tech is taking a look into this now.

[LegoCaltrops]

Thanks. I've checked other sites which seem ok, BTW. Also, weirdly, my Samsung Galaxy tablet appears to be unaffected.

[drinkswineoutofamug]

I've only just got into the mobile site. On my iPhone . Kept saying it couldn't connect

[CarolineMumsnet]

Hi LegoCaltrops. Tech's let us know it all looks OK at our end, although given it's only happening when you are on our site they are still doing a bit more digging just to be sure.

While they dig away, to rule out any other potential problems could you take a quick look at the settings on your phone and tweak them if needs be? You can do this by clicking on the three dots icon on the top right of the screen, select 'settings', then ‘accessibility’, and then reduce the ‘text scaling option’.

Sorry for the faff! .

[Gingernaut]

Hi. Same thing here.

Everything has gone widescreen..... but teeny tiny.

[Gingernaut]

That last post needed the screen to be scrolled across to find the POST button.

[ExcuseMyEyebrows]

Caroline, has the font changed recently? My display isn't distorted or anything but I'm positive the text is much smaller than it used to be.
Or maybe I just need new glasses...

[ExcuseMyEyebrows]

I've just read your post properly Caroline and adjusted the size of the font - thank you

[CarolineMumsnet]

That's great news ExcuseMyEyebrows

If anyone else is still having problems, even after altering the phone settings, just let us know here. Thank you!

[Gingernaut]

I'm still trying to work out why everything here is mini and no other website is affected.

[Gingernaut]

I dropped my phone and accidentally requested desktop site.

[MarklahMarklah]

Not quite the same issue but possibly related.
If I use the mobile site, I can't upload a comment/post to a thread.

It's only happened over the past few days but this morning I typed a lengthy reply, clicked 'post' which then greyed out. Then the site sort of hovered - nothing seemed to happen. The page then refreshed, but my post wasn't there.

[LegoCaltrops]

Ok, done that. Now all the text is really small. Not fixed though... and I'm definitely on the mobile site. (Is this a plot to get me to use the app?)

[LornaMumsnet]

Hey Lego,

It could well be a plot...

But it's not really and we hate that you're having issues with it! Can you screenshot the small text for us?

MarklahMarklah thanks so much for flagging this. We're not too sure why this is happening. Would you mind sending a mail over to [email protected] and we'll take a look?

[LegoCaltrops]

Hi, thanks for the response Lorna. Here's a screenshot. As you can see from the link at the bottom, I'm definitely on mobile site (doubting myself as it currently looks so similar to desktop & equally difficult to use - boo hoo).

[LornaMumsnet]

Thanks so much for that.

Tech is still looking into this and sorry for any inconvenience it's causing!

[LegoCaltrops]

Two things...
1 - I restarted my phone in case it's a random glitch (nope). But I'm on a Samsung Galaxy S3 Neo if that helps.
1 - Even my phone knows this site is off. It offered to make it (the mobile site) mobile-friendly... and it looked really weird! I think it's mocking me!

[LegoCaltrops]

Any update on this? It's absolutely dreadful to use. The usernames at the left of each post are about 2mm tall so I can't actually read them with my glasses on ( If I take my glasses off I'm ok but I'd never do that in public as I'm so short sighted I can't see anything else...). It makes following a thread really difficult.
I've re-checked my phone settings, everything seems to be normal. All other sites appear normal.

[VintagePerfumista]

Mobile site for me hasn't been working since Thursday on my phone. I can only get the normal desktop.

[CarolineMumsnet]

Sorry for the delay Lego . Your smart phone sounds very smart indeed!

We realise this is little consolation when you are enduring these glitches, but we promise that tech are actively looking into what is going on here so it can be resolved as soon as possible.

VintagePerfumista can we just check, are you having these problems on an Android device?

In the meantime and for everyone.

[LegoCaltrops]

Is there any chance of getting this sorted soon? Or any pointers on how I can fix it (if I've somehow changed my settings on MN - although I'm not sure how but weird stuff does happen). As it's been a week & I needed to post to stop this dropping off my TIO.

[Cheguevarahamster]

Mobile site isn't working for me. No menu at the bottom of the screen. I am on Android.

[LornaMumsnet]

Hi Cheguevarahamster,

Are you using the desktop site on mobile or the mobile site? Could you just double check for us? Sorry for the faff.

LegoCaltrops, we're so sorry to hear that you're still having issues. Tech has been unable to replicate but are still looking into this. Would you be able to send some screenshots over at all? If so, you can mail them over to [email protected].

[LegoCaltrops]

Weirdly, it went back to normal when I switched on this morning. It was on the screen I'd left it on yesterday (permanently logged on) which still appeared all wrong, but when I went to Active Conversations, it had gone back to normal. I definitely didn't touch any settings. (I'm a total Luddite, I wouldn't dare!)

[Cheguevarahamster]

Hi. It's mobile site on my mobile.