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Admin - my password reset doesn't work

(9 Posts)

MNHQ have commented on this thread.

ibblebobbleout Thu 16-Mar-17 19:00:21

Hello, I'm a fairly long standing user but recently when I have tried to log in it says my password is incorrect. When I then ask for a password reset, the email never arrives (not even in junk folder)

Pleeeease could I get some help to get my old log in back?

PossumInAPearTree Thu 16-Mar-17 19:11:33

Have you been banned?

Sometimes they forget to tell you.

PurpleDaisies Thu 16-Mar-17 19:12:59

Sometimes they forget to tell you.

They don't routinely tell you if you've been banned.

Op it does sound like you've been banned. I was banned by accident once. Email MNHQ and see.

JustAnotherSilentOldNumber Thu 16-Mar-17 19:47:11

Sounds like you've been banned.

Dont' expect any email correspondence once you are on the banned list.

ibblebobbleout Thu 16-Mar-17 19:56:11

What on earth? Hope not - I can't think of any reason why I'd be banned. I'll send them an email. Does anyone know the email address? smile

WaitrosePigeon Thu 16-Mar-17 20:58:44

You've been banned

IonaMumsnet (MNHQ) Thu 16-Mar-17 22:33:14

Hi there IbbleBobble,

If you could report one of your posts (just hit 'report' above your post on this thread) and tell us what your previous username or email log on was we'll have a look into this for you and see if we can sort it out. Or you can email us at contactus@mumsnet.com. Look forward to hearing from you.

Onlyaplasticbagdear Thu 16-Mar-17 22:43:02

Yes sounds like a banning

ibblebobbleout Thu 16-Mar-17 23:56:02

Thanks Iona! Sorry for the delay, I've just done it smile

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