My feed
Premium

Please
or
to access all these features

MNHQ have commented on this thread

Site stuff

Login probs

14 replies

Jux · 03/03/2017 20:56

iPad, Safari.

I've not been able to log in for the last 24 hrs. Got in just now, but it had been totally unresponsive 15 minutes ago. I've cleared my cache etc many times!

I've been getting the login page with no live links at all. Got in via FB, posted on a thread there.

Seems OK now though

OP posts:
Report
Jux · 03/03/2017 20:57

Sorry, just thought you might want to know.

OP posts:
Report
Jux · 04/03/2017 10:46

Back again.

Last night, I tried to report the op but the page had no live links.

This morning, while I can get in and even post, most threads aren't fully loading. I've got, for instance, the first part of the op of a thread, and the Fairy Liquid baby ad on the right, and lots of white space.

Login probs
OP posts:
Report
ToniMumsnet · 04/03/2017 12:07

Tech have just spoken with one of our ads suppliers, they spotted a script that was causing a long load on threads when particular ads were shown.

Can you see an improvement in load times?

Report
Jux · 04/03/2017 16:23

Hi Toni, thanks for your reply; had a feeling it was an ad. I was using the iPad only about 10 minutes ago and there was no discernible difference.

It's really erratic, and sometimes the links are live and sometimes they're not, sometimes a page loads and sometimes it doesn't. No obvious rhyme or reason.

I'm on laptop/W10/Edge now which is working perfectly, though! Sadly, I can't use the laptop that much, the iPad is more convenient.

Here's Gin; scripting errors are a bastard!

OP posts:
Report
Jux · 04/03/2017 22:18

It's still not working on Safari. I'm using the app now on the iPad. The login problems seem to have been sorted 😊 but the loading etc hasn't. Am I the only one experiencing this?

OP posts:
Report
Jux · 05/03/2017 19:44

Still not working on iPad. Am on laptop again.

OP posts:
Report
Jux · 06/03/2017 01:04

Wheeeeeee here I am using Safari on iPad!

Much Gin for you all! Sunday night too! Thank you Grin

GinGinGinGinGinGinGinGin

OP posts:
Report
LornaMumsnet · 06/03/2017 11:58

Shock

Is it working?

We're really doing our best to figure this bloody thing out and so sorry if it pops back or anything.

It's top priority right now (007 style) and we're massively hoping that it will be sorted soon.

Thanks for the well needed Gin and the updates.

Report
Jux · 06/03/2017 19:14

Yes, it's working. This morning it was OK and again now - not had much chance to get on until now. You can e su that if I get problems again I'll do my best to get to this thread and scream.

Meanwhile, I also have Cake which may not go with Gin but is pretty good to have nevertheless.

OP posts:
Report
Jux · 06/03/2017 19:15

be sure that is. I hate viral keyboards.

OP posts:
Report
Jux · 06/03/2017 19:16

virtual

That's why, right there. Grin

OP posts:
Report
Jux · 06/03/2017 19:42

It's chucked me off Safari again, or rather it gets stuck on Post. The whole box - including text box and Preview button gets greyed out and just sits there. I'm on the app now, so hope that's posting.

OP posts:
Report
Jux · 09/03/2017 11:37

It's fine, and been fine for nearly a week now. Thank you for your efforts.

GinCakeWineBrewFlowers

OP posts:
Report
LornaMumsnet · 09/03/2017 13:11

We are SO bloody relieved to hear this.

Gin and Wine and Cake to you, thanks so much for your patience whilst our lovely ads and tech team have been figuring this out.

Report
Please create an account

To comment on this thread you need to create a Mumsnet account.