Hello there. Usually we take down a thread for a look behind the scenes if it's going to take a bit longer than normal to sort out for some reason and we don't think it should stay in the meantime. So sometimes we will just reopen them again and other times they will be deleted. Without wanting to turn this into a TAAT, we aren't sure which thread is being discussed here. Do drop us a line at email@example.com if you'd like to and we might be able to fill you in further. It's likely it will either be that we thought the OP wasn't genuine in the end, or we had other concerns about the thread such as a third party being identified etc. It may just be that there were so many reports we needed a short while to read and catch up on the thread before making a decision. It really could be a range of things - we just will have considered it to be something that required a bit more work than a straight delete or leave. Hope that explains things a bit anyway.