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Help - can't change email address or PW

(2 Posts)
EcclefechanTart Wed 27-Jul-16 16:39:49

I am trying to update my MN account to my new email address as my old one has been deactivated. But every time I try to do this, it says my PW has not been recognised. So I tried to change my PW - but of course the link to do this gets sent to my old email address, which is no longer active, so I can't change my PW. Is there any way around this, please, or am I doomed to go round in circles forever?

Thanks very much!

EmmanuelleMumsnet (MNHQ) Wed 27-Jul-16 23:08:58

Hi there, can you email us at and we'll see what we can do!

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