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(12 Posts)

MNHQ have commented on this thread.

Idontknowwhoiam Wed 20-Jul-16 00:13:38

What happens when you report a thread or post?
Do you get an update to let you know if they've read it or actioned anything?

avamiah Wed 20-Jul-16 00:17:04

Yes .
It's like a complaint , it has to go through the system and depending on the time you reported it , it could take 24 hours or 2 days.

Message withdrawn at poster's request.

avamiah Wed 20-Jul-16 01:37:16

Thats news to me.
I have reported a "post" that i thought was offensive before and received a email confirmation stating that it was received and then another email stating that the post was within the "guidelines" and I was referred to the terms and conditions.
I can assure you that I would not post any information that I believed to be out of date.

FruStefanOla Wed 20-Jul-16 07:45:02

ava, the Changes To Reports thread was only started by MNHQ last week

In summary, all they're saying is that they won't send individual emails to every single MNer who reports something. But in some circumstances they still will - it just depends on the nature of the report.

GloGirl Wed 20-Jul-16 08:38:20

Good, I always felt sorry for MNHQ that it was a bit of a waste of time to reply to each report

DameDiazepamTheDramaQueen Wed 20-Jul-16 08:43:34

It's all changed now and you don't get a reply. Mind you, I got one the other day, they must've forgotten the system's changedgrin

FruStefanOla Wed 20-Jul-16 08:50:55

Dame, maybe your report was one that needed a reply? On the other thread, RebeccaMNHQ said "We'll continue to mail folks directly as and when the need arises - and as mentioned, we'll be reading each and every report, come what may."

DameDiazepamTheDramaQueen Wed 20-Jul-16 08:56:35

No, it didn't, it was a jokey one word reply. I'm not complaining, it made me laugh.

FruStefanOla Wed 20-Jul-16 09:25:05

Hahaha grin

RebeccaMumsnet (MNHQ) Wed 20-Jul-16 09:41:58

Once again, you lovely lot have done our job for us. It's all true, please do read the linked to thread.

Idontknowwhoiam Wed 20-Jul-16 18:10:46

Thank you smile

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