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Is the app playing up seriously for anyone else?

(57 Posts)

MNHQ have commented on this thread.

cozietoesie Mon 04-Jul-16 20:31:08

I've just had to log in afresh and then been unceremoniously thrown out of it 6 or 7 times. (After logging in successfully.)

Am I the only one?

cozietoesie Mon 04-Jul-16 20:44:48

Plus, on another thread, a very short additional post has just been duplicated as a substitute for a long original post - making a straight copy.

cozietoesie Mon 04-Jul-16 20:46:57

That's just happened again. Except that this time one poster has been substituted for the original poster.

cozietoesie Mon 04-Jul-16 20:48:01

It looks like the app has bypassed Tech and gone straight to the gin cupboard itself!

MissBeaHaving Mon 04-Jul-16 21:43:25

Just came on SS to post that I've been kicked off the App?
Can't log in either sad

MissBeaHaving Mon 04-Jul-16 21:44:48

I can't post from the App but can on mobile?
Very odd indeed!

MissBeaHaving Mon 04-Jul-16 21:45:41

This is a screen shot for tech

MissBeaHaving Mon 04-Jul-16 21:46:56

It's telling me my email/password/username are wrong confused

RustyBear Mon 04-Jul-16 21:57:13

Mine seems to be ok - what are you on? (Device, not substance grin )

There was an update on the App Store today, maybe it's having problems? Might be an idea to post your device and OS version so tech can check?

cozietoesie Mon 04-Jul-16 21:58:16

Duplicated posts all over the shop. At least they look to be duplicates but really they're just substitutes. (The app seems to be replacing certain posters with the next one in line.)

cozietoesie Mon 04-Jul-16 22:00:13

Ah - so there was Rusty. Someone put up the update without checking it through, I reckon. grin

WhimsicalWinnifred Mon 04-Jul-16 22:00:35

I have a Samsung and therefore can't even get the app. Absolute bollocks it is.

cozietoesie Mon 04-Jul-16 22:01:45

PS - I'm on an iPad Air with the latest iOS version.

TimMumsnet (MNHQ) Mon 04-Jul-16 22:31:52

Hey guys, thanks for flagging this. You're right, it isn't working as it should, we're looking into it now...this certainly didn't happen during testing, my apologies!

cozietoesie Mon 04-Jul-16 23:23:19

Thanks, Tim. It's having a bad night that's for sure - it's just told me It couldn't post something and lied. (It did post it.) wink

NotTheSpiceOfLife Tue 05-Jul-16 11:30:40

I've been thrown out loads today, since the iOS update.

hollyisalovelyname Tue 05-Jul-16 13:36:53

I had to log in to go into 'threads I am on' and to comment on a posting.
This only happened today.

cozietoesie Tue 05-Jul-16 14:10:51

I've had three or four 'throw outs' today. It's still not happy.

CrabbitArse Tue 05-Jul-16 20:14:01

I've only been kicked out once today but I'm not liking the new update at all. Every time leave the app then go back in even if it's only a couple of minutes later the Active Threads refreshes so I lose what I was about to read. This also happens if I'm midway through reading a thread and have to tend to the toddler, open the app and get taken back to the Active Threads page so I've lost my place. It's driving me nuts sad

hollyisalovelyname Tue 05-Jul-16 23:58:26

It's r e a l l y s l o w.

cozietoesie Wed 06-Jul-16 08:10:04

Interestingly, the 'duplicate' posts aren't showing up on the main site, I think. I've just posted on a thread and while that post is showing, correctly, on the main site, it's appeared on the app version as a copy of the previous post by someone else. Complete with pictures. smile

cozietoesie Wed 06-Jul-16 08:14:37

I posted again on that thread and the app seems to have 'resurrected' the post it originally rejected and posted that instead. This is fast becoming almost unusable.

cozietoesie Wed 06-Jul-16 08:17:35

Ah - it sorted itself out. I've now been left with two similar posts but better late than never, I suppose. Maybe it's down to Tech sorting things out as we speak.

TimMumsnet (MNHQ) Wed 06-Jul-16 08:45:21

Hi guys, your feedback is really useful, thanks! To clarify, the new update should ask you re-login once - this has allowed us to upgrade the way the app logs in, but it certainly shouldn't log you out more than that! Is there any pattern of when it logs you off? Also, we noticed some duplicate posts occurring in previous updates, has it worsened?

Hoping to have this resolved as soon as possible, we really appreciate your patience flowers

cozietoesie Wed 06-Jul-16 09:18:39

I'm afraid it's worsened considerably, Tim - as far as I can see, anyway.

By the way, I'm not clear whether these duplicates are showing up on threads on the main site. You may have to view in the app itself.

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