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Name change broken?

16 replies

BigPurpleCake · 10/06/2016 16:39

I can't name change. I've tried about 50 times on 2 computers. Clicking 'save changes' just takes me to a blank page.

Anyone else having problems?

MNHQ, hello

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BigPurpleCake · 10/06/2016 16:40

btw, MNHQ IT team: I'm using Google Chrome and Windows 10 on desktop site.

OP posts:
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BigPurpleCake · 10/06/2016 16:49

And I was using an ad blocker but turned it off, and it still happened.

OP posts:
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girlwithagruffalotattoo · 10/06/2016 17:16

Me too!

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Thurlow · 10/06/2016 17:17

I had this yesterday on Chrome

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girlwithagruffalotattoo · 10/06/2016 17:17

Also chrome and windows 10, and chrome on my android phone as well

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SarahAnderson · 10/06/2016 19:40

I just tried on Windows 10, using Edge browser, desktop, and got a 404 error message.

MNHQ, hello?

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MrFMercury · 10/06/2016 19:42

I tried to change my name several times and just keep getting a message saying I don't own that name.
I don't want to own it, I just wanted to borrow it ;)

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RebeccaMumsnet · 10/06/2016 20:10

Hello,

Apologies, we've had another thread about this recently, so you are not alone and Tech are looking at the issue. We hope to have it sorted asap.

Apologies all

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KissMyArse · 10/06/2016 20:43

I just tried it and it works for me.

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girlwithagruffalotattoo · 16/06/2016 16:35

This is still not working for me Sad

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isthatmytshirt · 17/06/2016 22:02

Just came here to ask about this. I've been trying for months, but never succeed. Just get a blank / error page. I have to close my account and restart with a new name. Which seems silly (and means I'm probably using up valuable names, as I assume they can't be used again after I shut down being that person?!). Will be awaiting the glitch-fix eagerly...! But until then, it looks like I'm off to close my account. Again...

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usual · 17/06/2016 22:03

This reply has been deleted

Message withdrawn at poster's request.

Thurlow · 27/06/2016 12:04

Still not working for me on Chrome, though it is on IE.

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Xenophile · 27/06/2016 20:43

Ah, works on Safari, must just be chrome that's being feeble.

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TanTanNubuck · 28/06/2016 13:58

It's been broken for weeks, if not longer.
I had problems trying to NC with both Firefox and Chrome. Was eventually able to NC using an ancient version of IE.

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Kummerspeck · 18/07/2016 17:39

I'm having this problem too MN.
I want to change back to one of my previous usernames but keep getting the message "must contain a-zA-Z0-9 characters... and not be in use already". The person who has used it before is me but am not using it at this moment.
When I click on "Save changes" I get a blank page and the change is not made

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