Am I the only one to be locked out of my original account?

(2 Posts)

MNHQ have commented on this thread.

TheDisappeared Sun 01-May-16 10:45:46

Recently, I realised I had forgotten or misremembered my password. I tried to reset via the link for this purpose, but no email was generated. (No, nothing in my spam folder or elsewhere...)

I've been trying to resolve this for a fortnight now- apparently the issue has now been referred to the techie folks at Mumsnet Towers, but I haven't heard anything back yet, four days on. Has anyone else had this issue?

BeccaMumsnet (MNHQ) Sun 01-May-16 11:05:21

Hi TheDisappeared - would you be happy to pop us a mail to contactus@mumsnet.com with your original username and we'll take a closer look?

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