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Why can't I namechange back to my old name?

(12 Posts)

MNHQ have commented on this thread.

AveEldon Sat 09-Jan-16 13:54:25

Why can't I namechange back to my old name?
It says the name is already in use

PaleBlueDottie Sat 09-Jan-16 13:57:38

Had this same problem.
I changed to a Christmas name and now I am unable to go back...

Trills Sat 09-Jan-16 14:03:58

I had this problem too - I emailed MNHQ and they put me back to this name but now I'm a bit scared to change in case I can't get it back.

BeccaMumsnet (MNHQ) Sun 10-Jan-16 16:51:40

Hi all - we'll chat to Tech and see if we can figure out what's going on. Thanks for posting everyone.

AveEldon Mon 11-Jan-16 21:35:01

thank you

BeccaMumsnet (MNHQ) Tue 12-Jan-16 09:41:08

Hi all - Tech have asked which browsers and devices you're all using? We're having trouble recreating the issue at this end. Thanks everyone.

AveEldon Tue 12-Jan-16 14:44:17

I'm using Microsoft Edge

MrsNoraCharles Wed 13-Jan-16 20:30:26

Same problem here and I'm using Safari on a Macbook.

Trills Thu 14-Jan-16 08:51:39

I was on Chrome on a Windows 10 laptop when it happened to me.

BeccaMumsnet (MNHQ) Thu 14-Jan-16 16:24:04

Thanks for this everyone. We'll pass it onto Tech.

AveEldon Sun 10-Apr-16 17:28:42

any update??

ComeLuckyApril Sun 10-Apr-16 17:34:21

I get this error, but ignore it, put in password etc and find the name change goes through regardless.

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