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Can't name change

(5 Posts)

MNHQ have commented on this thread.

I want to change my name, but I keep getting an error message. I go to "account", type in a new nickname, enter my password, and then it just says "an error has occurred". Am I doing something wrong?

I am on the the site on my iPhone (but not the app) if that helps.

BeccaMumsnet (MNHQ) Tue 05-Jan-16 16:29:51

Hi Curiouserandcuriouser30 - have you tried to name change on a desktop? We're just wondering if this is an issue with the mobile site only, as we can't currently recreate it ourselves.

No, only on my iPhone. I've tried a few times over a week or so and I keep getting the error message. I can try on a desktop though if you think that is the issue.

BeccaMumsnet (MNHQ) Tue 05-Jan-16 17:22:44

Perhaps give it go on desktop, if you're happy to? This will really help us get an idea of where the issue is occurring.

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