Advanced search

Can't name change

(5 Posts)

MNHQ have commented on this thread.

Curiouserandcuriouser30 Tue 05-Jan-16 14:19:14

I want to change my name, but I keep getting an error message. I go to "account", type in a new nickname, enter my password, and then it just says "an error has occurred". Am I doing something wrong?

Curiouserandcuriouser30 Tue 05-Jan-16 14:19:58

I am on the the site on my iPhone (but not the app) if that helps.

BeccaMumsnet (MNHQ) Tue 05-Jan-16 16:29:51

Hi Curiouserandcuriouser30 - have you tried to name change on a desktop? We're just wondering if this is an issue with the mobile site only, as we can't currently recreate it ourselves.

Curiouserandcuriouser30 Tue 05-Jan-16 17:10:15

No, only on my iPhone. I've tried a few times over a week or so and I keep getting the error message. I can try on a desktop though if you think that is the issue.

BeccaMumsnet (MNHQ) Tue 05-Jan-16 17:22:44

Perhaps give it go on desktop, if you're happy to? This will really help us get an idea of where the issue is occurring.

Join the discussion

Registering is free, easy, and means you can join in the discussion, watch threads, get discounts, win prizes and lots more.

Register now »

Already registered? Log in with: