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What happened to the emails for watched threads?

14 replies

cozietoesie · 17/12/2015 22:31

I haven't had any for days. (Or is it just me?)

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DawnMumsnet · 18/12/2015 10:42

Hi cozietoesie,

Can you just pop into your Talk Customise settings page and check that the box for emails is still ticked?

If it's all as it should be, we'll flag this to Tech. There have been a few odd glitches on the site these past few days, though, and it looks like this could be another one... Sorry!

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cozietoesie · 18/12/2015 13:50

Hi Dawn

Yes - it's still ticked. I didn't change anything and I'm still getting other MN emails as usual. Might be a good idea to flag to Tech - they seemed to stop 4 or 5 days ago if I recall.

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DawnMumsnet · 18/12/2015 17:14

Okay, thanks for the heads-up. We've raised this with Tech now, will be back with an answer as soon as we can.

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DawnMumsnet · 18/12/2015 17:44

Hi again cozie,

Right, the Tech team have said they've worked out what's going wrong here and are able to fix it, but it won't be until Monday.

Better than nothing, eh?

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cozietoesie · 18/12/2015 18:47

That was fast! Well done them.

Thanks Dawn.

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AmIbeingTreasonable · 25/12/2015 08:17

Ive not been getting emails for my watched threads so it appears it has not actually been fixed :(

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cozietoesie · 25/12/2015 23:03

No it hasn't. Looks like they (mistakenly) allowed Tech into the cupboard so everything has been clouded by a haze.

Any chance of jogging their elbow, Dawn? It's not a pettifogging request because there are eg a couple of threads that I'm watching where people might welcome a response timeously.

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AmIbeingTreasonable · 29/12/2015 09:33

Still not getting any emails. Logging in and out makes no difference. I know it's Christmastime but could you guys look at this please

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IonaMumsnet · 29/12/2015 15:08

Hi folks. Sorry about this. We'll make Tech some strong coffee and see if they've got any further with this now. Thanks for your patience.

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IonaMumsnet · 29/12/2015 15:37

Hi again. Yes, it looks like it was more complicated than Tech first though. They are working on it right now and say it should be fixed soon with any luck. Thanks for bearing with us.