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Secret Santa code issue

(6 Posts)
Xmas2015SantaB4438 Mon 07-Dec-15 21:16:03

I seem too have been allocated 3 nicknames. I got 2 emails, one with donator name of Xmas2015SantaB4438 and one with Xmas2015SantaA4438. Both address labels said the donator was Xmas2015SantaC4438. I can't change my name to Xmas2015SantaC4438 because it says the name is in use. Not sure what to do! Thanks.

BrendaandEddie Mon 07-Dec-15 21:16:31

Email them?!

DawnMumsnet (MNHQ) Mon 07-Dec-15 21:59:33

Hi OP,

Sorry for any confusion. We'll flag this to SandyMumsnet who deals with all things Secret Santa - we're sure she'll be able to sort things for you. fsmile

Xmas2015SantaB4438 Mon 07-Dec-15 22:24:22

Thanks Dawn. It's no biggie, I'm sending the gift tomorrow, I just want to make sure that it gets registered as being sent. Thanks.

SandyMumsnet (MNHQ) Tue 08-Dec-15 17:06:02

Hi there Xmas2015SantaB4438
This was a techie glitch that we have taken steps to fix so it does not happen again. Meanwhile please visit *HERE* where you will be able to print the correct address label and indicate when you've sent your gift. Your correct Secret Santa nickname will be on the nominee's address label you use to deliver your gift.
Please ignore any duplicate emails and just rely on the info on this page.

If it's still a bit of a nightmare for you, please do drop us a mail at santa.claus@mumsnet.com and we'll be very happy to help you further.

Secret Santa is always an administrative challenge, but this error has been a particular faff for you all and we're really very sorry. santa santa santa

Xmas2015SantaB4438 Tue 08-Dec-15 17:41:42

I sent it today, luckily it has gone to the right Mumsnetter so no worries there. The label still has the wrong user name for the donor (it has a C not a B in it) but as long as its gone to the right person then that's all that matters! Thanks x

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