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Unable to name change back to previous name

(5 Posts)

MNHQ have commented on this thread.

OnADarkDesertHighway Tue 17-Nov-15 15:41:13

I recently name changed and I have tried to name change back to my previous name.

My account states I am unable to use this (my old username) username and it must contain x amount of characters which it does.

How can I retrieve my old name please.

Cheers.

Gruach Tue 17-Nov-15 15:49:17

Oh, that happened to me recently.

I tried again the next day and the "problem" had disappeared. No idea why.

IonaMumsnet (MNHQ) Tue 17-Nov-15 16:39:04

Hi there Onadarkdeserthighway. We've dropped you an email. Hopefully we can sort this out for you at our end.

OnADarkDesertHighway Wed 18-Nov-15 18:54:21

Cheers Gruach & Iona. All sorted now.

FruVikingessOla Wed 18-Nov-15 19:43:38

You can totally ignore the 'suggestion' that your username must contain X amount of characters. Just carry on to NC back. It's happened to me - I don't take any notice of it!!!

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