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Password recovery

(3 Posts)

MNHQ have commented on this thread.

AnyoneButAndre Sun 15-Nov-15 17:23:20

Am I being thick here? At the time of the Great Hack I changed my password to something security compliant with numbers and symbols and all that, but I didn't bloody write it down, and now I can't remember exactly what it was so I'm potentially stuck with this name forever rather than ditching it the instant that lovely Jay/Georgia/Helen win Strictly as was my plan.

Normally sites give you the option of password recovery via your registered email address. Are MNHQ too paranoid to do this, or is there a button I can't see?


BeccaMumsnet (MNHQ) Sun 15-Nov-15 17:28:26

Hi AnyoneButAndre - on the log-in page, you'll see an option for forgetting your password. You can reset your password through this.

AnyoneButAndre Sun 15-Nov-15 17:47:11

Thanks Becca. I hadn't logged out and was trying to do it via the My Account page, which is where I failed, because you can't do it that way.

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