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Something weird has happened with my password

(34 Posts)
RepeatAdNauseum Tue 18-Aug-15 16:51:23

My account has been functioning fine, but suddenly logged me out on my phone. I went to log back in, and my password is no longer accepted. The computer has kept me logged in, but also says my password is no longer right.

I've pressed the "reset password" button but don't get the email. I've tried changing it from my account page, but it won't make the change as it doesn't accept the current password.

I'm confused.

Unacceptable Tue 18-Aug-15 16:52:44

ThisIsntFunnyDean Tue 18-Aug-15 16:53:06

Same thing here - got logged out (again) - and then it kept saying my password was wrong. Reset did work for me though.

Archer26 Tue 18-Aug-15 16:54:34

Ditto. I had to do a password reset. I know the first one was right though. hmm

MavolioBent Tue 18-Aug-15 16:54:46

Same here but have managed to reset it. Annoying

horseygeorgie Tue 18-Aug-15 16:55:33

ditto. Had to reset.

WhereAreMyDragons Tue 18-Aug-15 17:02:14

Me too, reset worked though.

Skeppers Tue 18-Aug-15 17:03:56

Likewise. Reset worked a treat though!

Littlefish Tue 18-Aug-15 17:04:03


DixieNormas Tue 18-Aug-15 17:05:18

Me too bloody annoying

Castrovalva Tue 18-Aug-15 17:06:35

And for the love of Mike, DONT reset it to the same one, or something similar.

petmyunicorn Tue 18-Aug-15 17:07:03

Same here. Reset it to the same one and it was fine.

TheReluctantCountess Tue 18-Aug-15 17:09:38

I've just had to reset mine for the second time this week.

ItsAllGoingToBeFine Tue 18-Aug-15 17:11:09

Also, if you use the same email/password on another site you need to change it there too and read the first link posted after the OP...

SoupDragon Tue 18-Aug-15 17:12:28

Reset it to the same one and it was fine.

Then I suggest you go back and change it!

Murloc Tue 18-Aug-15 17:14:12

Same here! I'm on a Nokia Lumia Windows phone if that helps tech sort it. What on earth is going on lately?

ItsAllGoingToBeFine Tue 18-Aug-15 17:15:57



RepeatAdNauseum Tue 18-Aug-15 17:16:39

Thanks everyone. I have just read the sticky. I did change my password on Friday, but I suppose that may have been too early.

I've entered my email again but still no reset email yet sad

ItsAllGoingToBeFine Tue 18-Aug-15 17:19:18

Check your spam folder.

RepeatAdNauseum Tue 18-Aug-15 17:20:55

It has come through! Magic of posting wink

Thanks ItsAll

balletgirlcantaccessemail Tue 18-Aug-15 18:40:08

I can't reset my password as I don't have access to my email until I'm back in work tomorrow.

dementedma Tue 18-Aug-15 18:42:13

Aah, didn't know we had been hacked.Had to reset mine too

CatelynStark Tue 18-Aug-15 18:55:12

Just had to redo mine too.

NewLife4Me Tue 18-Aug-15 18:58:50

I have finally been able to log in, my xmas nn was highlighted in yellow and I couldn't erase it to add my new nn. I couldn't remember my password for xmas nn so was locked out.
I tried a combination of nn and password and dazzled the system, eventually able to log in.
When it logs me out again, I have no idea how to get back again.

Highabove Tue 18-Aug-15 19:00:00

Thought I was putting it in wrong, but did reset it.

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