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Keep getting signed out

(20 Posts)

MNHQ have commented on this thread.

ArendelleQueen Sat 08-Aug-15 14:10:03

Does this happen to anyone else? It's only been in recent days. It happens on mobile site and usual site; both on laptop and on tablet.

It's causing me very severe distress. sad No, not really, but if there's a way to resolve this minor annoyance, please let me know. smile

BrumpyGollocks Sat 08-Aug-15 14:27:38

Yep

There have been a few posts about it the last few days but it's still getting worse.

Soooo annoying!

ArendelleQueen Sat 08-Aug-15 14:35:24

Thank you. I noticed just after posting. I had even skimmed through first but not very well obviously!! grin

BrumpyGollocks Sat 08-Aug-15 14:38:11

I think there should be more posts about it - might get sorted faster wink

IonaMumsnet (MNHQ) Sat 08-Aug-15 15:30:04

Hi everyone! Sorry about this. Could you tell us what devices, browsers etc you're using and if you've noticed this happens on any particular pages or anything like that? The more information we have the easier it will be to diagnose hopefully.

ArendelleQueen Sat 08-Aug-15 15:52:27

On all devices for me Iona;

Apple (iPad) usual website
Windows Vista (laptop) usual website
Android (Samsung) mobile site

ProjectPerfect Sat 08-Aug-15 15:55:17

I have two iPhones one work on personal. It signs me out constantly on the iPhone 5 the iPhone 6 is fine. I'm using the mobile site on both

BrumpyGollocks Sat 08-Aug-15 16:04:55

On iPhone 5s

I've had a few problems like this for a while now but these last 2 weeks it's every time I'm on mumsnetconfused

Icimoi Sun 09-Aug-15 09:10:23

It's happening on my iPad and MacBook Air.

GobTheGoblin Sun 09-Aug-15 09:23:15

Its happening to me as well. I'm using the desktop site and firefox browser.

SuburbanRhonda Sun 09-Aug-15 09:27:10

Happened to me several times yesterday on my iPad.

On iPhone 5 this morning and so far, so good.

pinkrocker Sun 09-Aug-15 09:28:34

Happening here too, on Samsung S6.
As well as this huge, non moving blue bar that I have to type & move screen around!!

Kampeki Sun 09-Aug-15 09:31:21

It has been happening to me ever since they changed to the new website. I started a thread about it previously, and someone said they would look into it, but it still keeps on happening. It is incredibly annoying.

I'm on an iPhone 5c.

marinacortina Mon 10-Aug-15 12:31:14

Every time I click on the Full Topics list, I get logged out. Infuriating.

Laptop
Windows 8
Firefox

pinkrocker Mon 10-Aug-15 12:55:30

Still happening. Could be because I cleared cookie data?

ArendelleQueen Mon 10-Aug-15 12:58:49

My iPad is definitely worse than the laptop.

ArseForElbow Mon 10-Aug-15 12:59:07

I'm using chrome and had to sign in, it seems to be fine for me now,

KatherineMumsnet (MNHQ) Mon 10-Aug-15 15:48:39

Hi everyone - many apologies for the faff, we do know how incredibly frustrating this is! We are currently speaking to tech about it all and very much hope to have it sorted for you as soon as we can. flowers

ArendelleQueen Mon 10-Aug-15 15:50:04

Thank you, Katherine. smile

KatherineMumsnet (MNHQ) Tue 11-Aug-15 14:11:43

Hi everyone, how are things working now?

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