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contacting mumsnet

(3 Posts)
1979ring Fri 31-Jul-15 09:43:20

Hi, how long does it normally take Mumsnet to respond to a question that has been emailed to them or to a message sent via the 'report' button on a persons own post please? I'm new and am now complaining about anyone else or moaning, just wondered if anyone knows? Thank you

AnyFucker Fri 31-Jul-15 09:57:51

usually within the day if during office hours

BeccaMumsnet (MNHQ) Fri 31-Jul-15 11:28:37

Hi 1979ring - we hope our email found you well.

AnyFucker is right - you will likely get the quickest response Monday to Friday between 9am and 5pm. We run a skeleton staff during the evenings and at weekends and so it may take a little longer for you to get a response. We couldn't give an exact response time because this entirely depends on how busy things are.

Please do get back in touch with us if we can help any further.

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