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Logged out on mobile and not able to log in again! Poss some kind of virus/hack

(3 Posts)
WhistlingPot Sat 01-Nov-14 15:14:17

I have just sent you an email MNHQ, but posting here in case you get it more quickly.

I somehow got logged out of MN mobile site (usually stay logged in) and couldn't log in again as it didn't recognise my password (I swear it's wasn't a typo or that I have forgotten it!). Came on laptop and could use site as normal as still logged in. I then logged out and again it wouldn't recognise my password to log in again.

I've reset my password using a password reset sent to my email and using my laptop.

I have had to do exactly the same for Ebay so think my phone may be being attacked in some way. Ebay confirmed the password change was made with a different IP to my usual one so I am wondering if you might also be able to trace whether my password has recently been changed (before the one I have just done today at around 14:45) and if so, whether the IP address used to change the password is different to my usual one.

Many thanks smile

TheOnlyOliviaMumsnet (MNHQ) Sat 01-Nov-14 19:54:19

HI Whistling
Yikes that sounds scary
Will track down your email and reply on there.

WhistlingPot Sat 01-Nov-14 22:59:00

Thank you smile

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