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Official Mumsnet mobile thread part 3

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MNHQ have commented on this thread.

DawnMumsnet (MNHQ) Sat 23-Aug-14 09:48:49

Morning all,

And welcome to the new thread!
<searches for hard-hat emoticon, fails, makes do with this one> grin

As SarahMumsnet said at the end of the last thread, we have Tech on call for fixes this weekend, and various MNHQers will be here to talk and help wherever we can.

We'll be adding to the rolling list of bugs, glitches and dislikes (see below), so please keep the feedback coming. Do remember to list which device you're using, which operating system, and which browser, so we can identify the specific issues.

Right then, who's first?

Teawaster Sat 23-Aug-14 09:50:59

Where is the option to see all messages on a post instead of looking at each page? Sorry of it's been covered before but I don't have time to go thru each page of previous mobile threadssmile

MrsVamos Sat 23-Aug-14 09:57:49


All working well here, so far.

Can't wait for next week when hopefully we lose all the white. smile

ItsAllGoingToBeFine Sat 23-Aug-14 09:59:06

DawnMumsnet Could you edit your OP to list all the known problems so people don't keep posting the same thing over and over?

MrsVamos Sat 23-Aug-14 10:01:04

Ha ! Spoke too soon.

Nokia Lumia, Windows 8.1, IE.

Can't get to thread from title on TIO. Have to touch last post.

Sorry if I've missed an update that this is something new and I'm just being dim.

Teawaster Sat 23-Aug-14 10:03:04

Sorry I'm on iphone with safari browser

ItsAllGoingToBeFine Sat 23-Aug-14 10:05:00

DawnMumsnet Could you also sticky this thread to top of active?

DawnMumsnet (MNHQ) Sat 23-Aug-14 10:06:11


Threads I'm On live links in thread titles and topic titles, and restoration of bookmarks as well as speed and functionality on certain devices - will be looked at next week

Bookmarks not working, and threads loading all on one page even when the user has not customised them that way NEW ISSUE - please give us feedback and LET US KNOW WHAT DEVICE, OS AND BROWSER you're using

Words in titles getting broken across lines - low priority but on the list

Original post no longer at top of paginated pages - low priority but on the list for discussion

Clicked-on threads don't change colour - will be looked at soon-ish

Lack of navigation at the top of the page - next/previous buttons - please keep the feedback coming

No 'm' next to stickied threads in boards other than Active - low priority but on the list

Accessibility issues/glaring high priority - will be looked at early next week

Battery use - bit baffled - please keep the feedback coming

Ads that flicker or move - we're trying to find out if we can block these pre-emptively but for now please report them (mention the brand name or include a screenshot please)

Don't like having to double-tap to get to Active Convos or to reply - please keep the feedback coming

Adding top/bottom of page shortcut buttons - please keep the feedback coming, but you can navigate to the top of the page via the ellipses/three dots menu at the bottom right of each post

No All posts on one page button - please keep the feedback coming, but you can do this via customise under the sub-menu. (NB you must be logged in to see the sub-menu: it's under the downward-pointing chevron under the three main icons in the top right of the page)

No notification that PMs have been sent - low priority but on our list

Picture issues - will try to look at next week

Go To [page] doesn't work - is this still an issue?

Jumpy switch between portrait and landscape on iOS devices - is on our list

No option to turn off social media sharing buttons - is on our list

Galaxy Ace and Nokia Lumia compatibility problems - will try to look at this early next week

No MNHQ have commented on this thread link - will add to list

SN Topics look silly in Topics list because 'Special Needs' takes up too much space - is on the list

Want ability to hide threads in Active Convos list without going into thread first - will add to list

Make white space around banner ad transparent - low priority but on the list


MrsVamos Sat 23-Aug-14 10:07:20


No option to see all posts but in customise you can select number of posts per page.

I really miss 'view all messages'.

Also, for me, this new layout seems so 'impersonal'. sad

DawnMumsnet (MNHQ) Sat 23-Aug-14 10:13:29


DawnMumsnet Could you also sticky this thread to top of active?


Cadsuane Sat 23-Aug-14 10:14:06

i'm using my Windows 7 phone (Nokia 900) with explorer.
The biggest problem is the floating bluel bar that doesn't float. After I load a page it appears and is then stuck. Obviously this is blocking out what is underneath.
For example when I open the Talk menu I can see Becoming a parent, then the tool bar, which skims the top of Big?slim/whatever, but Being a parent is compleatly covered and unaccessable. If I go into Customise it appears over the Save changes box. This happens on every page. Sometime I can read what's underneath before it appears but usually not.

I can't post as "can't download file Winos Phone doesn't support this file type"

And when I press the three buttons nothing is happening. Previously they appears but disappeared before they could be pressed.

Help please.

Horsemad Sat 23-Aug-14 10:15:40

Imagine the money this rubbish must have cost? I'd be asking for a refund if I'd paid for this job to be done!!

SheWhoDaresGins Sat 23-Aug-14 10:21:54

Posted on the old thread so dragged it over here to mark place while I get some headache tablets

nickelbabethe flying screen happens to me, except it fucks off to the top when I'm in the middle of typing a post, then it goes all crazy, doesn't load for ages or I end up clicking on the pesky ad at the top trying to scroll back down.

It is beginning to cheese me off something chronic, on the plus side, glitches aside, I am getting used to thenew lookand appreciate that tech are working through things, I just hope the advert at the top becomes a floaty one like the one at the bottomwhich happily fucks off out of view when scrollingI don't mind the floaty ads, I am happy with that, <--- look, me being positivewink

Oh and I'm on Samsung 4 with what ever default shit it uses. I have no clue with technology, it took me 2 bastard years to get used to the old layout and now I am back to baby steps which is uncanny considering I have an ad for Clarks first shoes at the top of my page hmm

DomesticSlobbess Sat 23-Aug-14 10:24:21

iPhone 4S

Clicking on a post through TIO now takes me to that post, however it loads up the whole thread, despite my settings being set to only show 100 post at a time. This causes my phone to freeze with every scroll, so reading a long thread I'm on is impossible.

I have a suggestion, which has always bugged me about the mobile site. The "Post" button is directly behind the "Done" button on an iPhone keypad. So many times I have been typing and accidently pressed "Done" because it's just above the O and P letters and I have stumpy thumbs. I then end up pressing "Post" because it's directly behind the keypad, causing me to post an unfinished message. I've noticed a lot of posters have this problem, so it would be great if "Post" was moved so this didn't happen so often.

Of course, you have more pressing things to deal with first!

Needasilverlining Sat 23-Aug-14 10:26:07

Really annoying glitch I keep wonder if anyone else is getting: I keep clicking on the nobbing bloody advert instead of the thread I actually want. Is it related to the very slow running, so the page view isn't keeping up with the code underneath?

Either way I'm using lots of data, wasting lots of time, and getting very irritated with it. I absolutely accept that ads are necessary, BTW, but second the poster who finds ads tailored to what you've searched previously 'creepy and intrusive.

Also, given the hundreds of complaints, could 'there's no room in the 'whizzy' (allegedly) new design to read the ACTUAL POSTS on this, erm, talk forum' be added to the list?

I am really impressed with the speed at which you're making improvements, but at the moment it's still heroic efforts to polish a turd, I'm afraid. Going back to the old site until you have actually finished this one would be far better all round IMO.

Samsung Galaxy Mini S3, Android 4.1.2

ItsAllGoingToBeFine Sat 23-Aug-14 10:26:42

Clicking on a post through TIO now takes me to that post, however it loads up the whole thread, despite my settings being set to only show 100 post at a time. This causes my phone to freeze with every scroll, so reading a long thread I'm on is impossible.

This x 1000000

It was much cleaner the way it originally was - list of thread titles - click thread title, go to bookmarked post automatically.

SheWhoDaresGins Sat 23-Aug-14 10:27:46

And considering I cut and paste that from the other thread, I don't know what went wrong with spaces between words, I have just painfully went back to old thread to check which took for fucking ever

Sorry about the language but I just wish things hadn't been changed. Like I have said before, if it ain't broke don't fix it!

positivity waning


SheWhoDaresGins Sat 23-Aug-14 10:33:29

Now have ad for Mumsnet kids tops.

I am not buying anything that is advertised, unless it is alcohol which I will be buying regardless. It is as if you are trying to hard sell at my door by shoving your foot in as I try to shut it! Stop it! Or at least give us the option to hide it, a little x in the corner, SOMETHING!!


BiggerYellowTaxi Sat 23-Aug-14 10:34:45

Thank you, thank you, thank you for fixing "Threads I'm on" - I'm on Safari on an Iphone and 'tis beautiful thanks

ItsAllGoingToBeFine Sat 23-Aug-14 10:35:05

All platforms (probably)

Links don't seem to automatically convert to clicky any more.

BiggerYellowTaxi Sat 23-Aug-14 10:37:33

blush Oops just seen that others are having problems with TIO. I'm on IPhone 5s and no problems with pages loading here.

DesperatelySeekingSanity Sat 23-Aug-14 10:40:04

Message withdrawn at poster's request.

PlentyOfPubeGardens Sat 23-Aug-14 10:41:22

I'm getting the landscape jumpy problem and am not on IOS.

Lenovo yoga tablet, android 4.2.2, default android browser.

Also the TIO trying and failing to load the whole thread when I don't have this selected in preferences. 'I'm Watching' threads load fine.

Search page - please please please can we have 'yesterday/today' options back?

cookielove Sat 23-Aug-14 10:43:12

Definitely not fixed, yet and not sure if I can see it in your 'to do' list.

Samsung note 2, Android. Chrome

Clicking on to 'threads I'm on' page loads fine then I am unable to access any of the threads. Very annoying!

ItsAllGoingToBeFine Sat 23-Aug-14 10:43:31

Also the TIO trying and failing to load the whole thread when I don't have this selected in preferences. 'I'm Watching' threads load fine.

This. If TIO looked/functioned the same as Watching it'd be great - especially if the numbers at the side were accurate.

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