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System not allowing me to update newsletter options

(4 Posts)
CashmereMouse Thu 19-Jun-14 15:32:53

I have tried over a number of days to update my newsletter preferences (via 'my account') and when I select the newsletters I want to receive it tells me to select 'update'. So I do. The purple 'update' button then changes into a purple 'please wait' button that keeps me waiting and waiting and waiting... but doesn't ever change my preferences.

This has happened over a good few weeks now, as whenever I remember I pop in to change it, but it doesn't actually do anything...

Please could you have a look into this, I miss the emails sad

WillieWaggledagger Thu 19-Jun-14 15:34:10

i had this and tiggyd had a thread about it a couple of weeks ago. MNHQ kindly changed it for me (rowan iirc)

sadly i don't think tiggy's worked, but mine did

RowanMumsnet (MNHQ) Thu 19-Jun-14 15:41:40

Oh dear, sorry about this. Anyone else having trouble?

If you mail in to and let us know what preferences you'd like them set to, Cashmere, we'll try to do it at this end.

CashmereMouse Fri 20-Jun-14 09:10:53

Brilliant, will do, thanks Rowan smile

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