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Why does my iphone keep logging me out?

(47 Posts)
Snatchoo Mon 28-Apr-14 21:05:41

That really! It was doing this before the reset, if I go from Safari to something else on my phone, it logs me out.

Plus, it won't save my details now so I'm logging on every single time I try to MN.

I'm using the mobile site rather than the app as I find the app doesn't load long threads properly so I get a loop of some messages.

Snatchoo Mon 28-Apr-14 21:06:20

Sorry before the Heartbleed reset that should say!

regularbutpanickingabit Tue 29-Apr-14 11:12:43

Just coming on to post the same. It is driving me NUTS. Every bloody time I go on and make sure that I check the box to say I want to stay logged on it then logs me out the next time.

Please please please sort this out!

Again, the app is a nightmare and I am accessing via iphone on safar,

Thank you!

KateSMumsnet (MNHQ) Tue 29-Apr-14 18:01:51

Hullo folks,

We know this is a problem for people - tech have had a look and at the moment they're not sure what's causing this to happen.

BUT! We are determined to figure it out. If anyone has experienced this problem, please post saying how you're accessing MN (browser, device, platform), and we'll see if we can spot a pattern or a cause. Thanks, and sorry again for the faff.

Snatchoo Tue 29-Apr-14 22:56:07

iPhone 4S
iOS version 7.0.4

regularbutpanickingabit Wed 30-Apr-14 12:09:06

iPhone 5s
iOS version 7.0.3

AntoinetteCosway Thu 01-May-14 22:25:13

Safari, iPhone 4s, 7.1.1

But also the iPad and laptop sad

Bumply Thu 01-May-14 22:33:41

iPhone 4s
iOS 7.0.2

godlessdomestic Sun 04-May-14 16:14:33

iPhone 5 version 7.1.1


Only happens on iPhone - no problem on iPad at all

Am feeling 'The Rage' with it at the moment!!

AndIFeedEmGunpowder Sun 04-May-14 16:19:29

Me too! Safari/iPhone 5s/iOS 7.1.1. I'm using mobile site rather than app.

BingoWingsBeGone Sun 04-May-14 20:51:45

iphone 4 on the mobile site. No idea about the other info <technophobe>

NightOwl17 Sun 04-May-14 20:55:15

iPhone 5s
iOS 7.1.0

Snatchoo Tue 06-May-14 08:50:02

After the Heartbleed reset I found out how to delete the saved password as it kept pre-populating with my original password but I don't know how to make it save again! Maybe that's my fault though.

BingoWingsBeGone Tue 06-May-14 10:30:04

My password is still saved but it continues to log me out despite this and the 'keep me logged in' box checked

AntoinetteCosway Tue 06-May-14 11:42:05

Me too. It's driving me nuts now. No improvement whatsoever.

Tech (MNHQ) Tue 06-May-14 12:58:24

Hi, The usual reason for this is that you have private browsing turned on. It's easy to do this accidentally on an iphone. There's an explanation of how to check on this thread. Hope this helps.

CarpeJugulum Tue 06-May-14 13:01:25

Tech it's doing this for me and I definitely don't have incognito/private browsing,

I'm on an iPhone 4s, latest software and it's doing it on both Chrome and Safari.

I've also checked I haven't changed the setting for cookies etc and that's all fine as is the "keep me logged in" option.

AntoinetteCosway Tue 06-May-14 13:05:41

I'm definitely not in private browsing.

AntoinetteCosway Tue 06-May-14 13:06:40

And I've switched to Chrome and it's still happening.

Snatchoo Tue 06-May-14 20:07:25

I am in private browsing but I have never switched it off before so I d

Snatchoo Tue 06-May-14 20:08:20

Ffs and I HATE where the post button is!

I have never turned private browsing off, it was ok before with it on? I'll turn it off to check.

Snatchoo Tue 06-May-14 20:10:26

Ok I turned off private browsing and it have me the option to save the password yippee!

Strange though. I don't remember ever putting it on.

CarpeJugulum Wed 07-May-14 09:22:42

Still happening for me this morning. sad

AntoinetteCosway Thu 08-May-14 12:43:53

Still happening for me on Chrome and in fact getting worse-until today it did at least remember my name and password and I just had to click log in each time but now it's wiping my name and password each time too despite the box being ticked to remember them. Infuriating.

RowanMumsnet (MNHQ) Thu 08-May-14 13:52:17

Really sorry about this folks - we're a bit baffled but we have a spreadsheet on the go and are trying to work out why it's happening.

Can you please (if you haven't already) post saying how you're accessing MN (browser, device, platform)?

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