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Due to a security breach we are resetting all passwords across Mumsnet

(730 Posts)

MNHQ have commented on this thread.

RebeccaMumsnet (MNHQ) Sat 12-Apr-14 17:32:34

Following the recent security breach related to Heartbleed we are reseting the passwords of all users.

On Saturday 12 April, we will remove all passwords from our system and to use the site, you'll need to reset your password by clicking on the password reset link.

Type in your email address and click the 'Request reset' button and you will receive a mail to your Mumsnet registered email account. (You will need to click on the link in the mail within 30 minutes of receiving it, without changing the device you're using i.e swapping from phone to laptop, or you'll need to request a further reset).

If you do not receive a mail, please check you spam folder. The password reset mail will come to the email you used when you first registered with Mumsnet.

If you don't receive or can't access your reset mail, please for help.

We are very sorry for all the fuss. We want to assure you that we followed all the published steps to protect members' security as soon as we became aware of the heartbleed security risk, but it seems that the breach occurred prior to that risk becoming known.

Most importantly, if you use the same password here as elsewhere, we strongly recommend you change your password on the other sites too.


Justine & the MNHQ team

RhondaJean Sat 12-Apr-14 17:33:37

Oh bollocks.

FluffyDucky Sat 12-Apr-14 17:33:59

Dammit, I JUST changed mine! Typical

Coconutty Sat 12-Apr-14 17:36:01

Message withdrawn at poster's request.

EatShitDerek Sat 12-Apr-14 17:37:17

Message withdrawn at poster's request.

PeteCampbellsRecedingHairline Sat 12-Apr-14 17:37:36

Waah! I've changed my password twice in two days to be on the safe side.

RandallFloyd Sat 12-Apr-14 17:38:29

<hands around gin>

AryaOfHouseSnark Sat 12-Apr-14 17:39:06

So do we change now, or will you do it later confused
Sorry to be a thicko.

DrankSangriaInThePark Sat 12-Apr-14 17:39:12

<panics at being logged out for potentially 30 minutes>

Sparklingbrook Sat 12-Apr-14 17:40:41

I have just done it. Is that ok?

RandallFloyd Sat 12-Apr-14 17:41:16

Well that was easy. Took approximately 30 seconds.
Well done Tech et al.

PeteCampbellsRecedingHairline Sat 12-Apr-14 17:45:59

I've done mine too. I'm never logging out again.

WorraLiberty Sat 12-Apr-14 17:46:14

I'm confused

What time are you removing the passwords from your system and shall I click the link in the OP now and change?

sillymillyb Sat 12-Apr-14 17:47:04

I don't have an email yet - nothing in junk either. I seem to remember this happening once before, I don't think I blocked mn in my emails though. I'm confused!

KateSMumsnet (MNHQ) Sat 12-Apr-14 17:47:12


So do we change now, or will you do it later confused
Sorry to be a thicko.

Not thick at all Arya - you need to do it now via this link

AryaOfHouseSnark Sat 12-Apr-14 17:47:52

Thank you Kate, have done it now. wine

usualsuspectt Sat 12-Apr-14 17:48:20

Message withdrawn at poster's request.

VelmaD Sat 12-Apr-14 17:48:25

Stupid question, but how do we know this is you? And not hackers again, after they posed as Justine? (completely aware I am completely over panicking)

ThePearShapedToad Sat 12-Apr-14 17:49:12

Seconded velma

Tell us something only MNHQ would know grin

topknob Sat 12-Apr-14 17:49:19

All done smile

MariaJenny Sat 12-Apr-14 17:50:02

All worked. Many thanks.

RandallFloyd Sat 12-Apr-14 17:50:07

<offers Velma paper bag to breathe into>

Valpollicella Sat 12-Apr-14 17:51:08

If its not done within half an hour (from when? confused...sorry just had afternoon nap) what happens?

RebeccaMumsnet (MNHQ) Sat 12-Apr-14 17:51:45


Can I type in the password I already have? I wont remember it if change it

Nope, please think of something new.
We also strongly recommend you change it for other sites too.

AryaOfHouseSnark Sat 12-Apr-14 17:51:59

shock Velma. <hides in corner rocking>

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