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why can't I change my password?

(4 Posts)

I've just tried three times to change my password (twice on desktop site & once on mobile) and it won't do it. I dont get an error message or anything, but it definitely hasn't been changed. Any idea why?

KateSMumsnet (MNHQ) Mon 24-Feb-14 14:55:11

That strange Truth, there's no reason that should be happening! Could you let us know which browser etc you're using?

Thanks Kate. I think I've just managed it. I was doing it from my phone so I wonder if it was a problem with the phone rather than the site.

Scratch that. I haven't managed it. I can still only log in using my old password. Eh?

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