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I can't PM!

16 replies

deemented · 30/07/2013 12:53

Is it just me? Have i done something and lost my PM pivilidges that i'm not aware of?

I want to PM a poster and when i click on the message poster bit, it just takes me back to the top of the thread.

Help?

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FruOla · 30/07/2013 15:31

OK, dee, I've just sent you a PM. It all seemed to work OK for me.

Maybe you need to tell MNHQ what device you're MNing from?

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RebeccaMumsnet · 30/07/2013 15:53

Hi deemented,

Can you get into your inbox via the envelope to the top left of your screen (on the desktop)?

If not, from which device do you MN?

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deemented · 30/07/2013 16:07

Hi, i just got FruOla's PM ut again, when i click on where it says 'Message poster@ it just brings me to the top of the screen.

I'm just using my laptop Smile

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RebeccaMumsnet · 30/07/2013 16:08

That would be top right - opps.


Which browser are you using?

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FruOla · 30/07/2013 16:10

Rebecca, I received dee's PM in reply to mine - and I sent her a brief reply to that.

So it must be the 'Message Poster' thingywotsit that isn't working for her?

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RebeccaMumsnet · 30/07/2013 16:31

It's working on firefox and chrome, which browser are you using? Is it IE?

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deemented · 30/07/2013 19:55

Yes, it's IE 9, i think.

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Lulabellarama · 31/07/2013 12:17

Hi,

I've got the same issue on IE9. Was there a resolution?

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HelenMumsnet · 31/07/2013 14:57

Afternoon. Sorry we haven't come back on this.

Just so we're super-clear, am I right that:

  • The bit that's not working is when you click on a poster's name from a thread, using the Message Poster link?

  • Only folks using IE9 have this problem?
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deemented · 31/07/2013 16:01

Yes, the bit in that the corner up there, that says

Add message l Report l Message poster


I click on it and it takes me to the top of the thread.

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HelenMumsnet · 31/07/2013 16:21

@deemented

Yes, the bit in that the corner up there, that says

Add message l Report l Message poster

I click on it and it takes me to the top of the thread.


OK, we'll see if Tech can take a look.
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deemented · 31/07/2013 18:40

Thank you!!

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Lulabellarama · 31/07/2013 19:24

Ditto!

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deemented · 03/08/2013 09:27

Bumpy.

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KateSMumsnet · 03/08/2013 16:49

We are looking into this - promise! Please bear with us Smile

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deemented · 03/08/2013 17:03

Ah ok :) Thank you muchly!

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